Front Office Coordinator

Anchorage Radiation Oncology Center is seeking a dedicated, service-oriented, and compassionate Front Office Coordinator to join our close-knit team. This is a wonderful opportunity to build meaningful relationships with staff and patients, while delivering exceptional care to our community in a collaborative team environment. We prioritize work-life balance, ensuring a fulfilling professional experience for our team members.

As a Front Office Coordinator, you will serve as the primary point of contact for patients undergoing treatment, while working closely with both providers and staff. Your role will involve providing empathetic support to individuals facing a cancer diagnosis and assisting those currently receiving treatment. You will interact regularly with patients and their families, healthcare providers, vendors, and business partners, ensuring a seamless and supportive experience for all.

At our center, we believe in caring for our team as well as our patients. We offer a healthy work-life balance so you can thrive both personally and professionally. Located in beautiful Anchorage, Alaska, you’ll enjoy the benefits of city living—quality healthcare, cultural events, and strong community spirit—alongside easy access to world-class outdoor recreation like hiking, skiing, and wildlife exploration. Join us in making a lasting difference in patient lives while enjoying a balanced, fulfilling lifestyle in Anchorage.

We are looking for someone who brings a positive, friendly attitude and a genuine passion for patient care, as well as the ability to work effectively in a fast-paced, team-oriented environment.

Key Skills

• Outstanding verbal and written communication
• Strong problem-solving abilities
• Customer-focused with a commitment to service excellence
• Skilled in building positive working relationships and fostering collaboration
• Highly self-motivated with a proactive work ethic
• Excellent organizational and time management skills
• Adaptable and responsive to change

Core Responsibilities

• Support healthcare providers in delivering patient care within a collaborative care team model
• Schedule appointments
• Independently obtain and organize necessary medical records for patient charts
• Ensure smooth appointment flow and maintain daily schedule organization
• Manage patient calls and follow-up communications
• Complete environmental service tasks as needed
• Work recall task list for patient follow ups
• Organize incoming and outgoing faxes
• Other duties as assigned

Education and Experience

• High School Diploma (or equivalent)
• Minimum of one year of experience in medical office preferred
• Proficient in keyboarding and administrative tasks, including strong spelling, proofreading, and grammar skills
• Proficient in Microsoft Office Suite

Physical Demands & Work Environment

The physical and environmental requirements listed below reflect the conditions typically encountered while performing the essential duties of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform job functions.

• Ability to lift and carry up to 25 pounds
• Ability to stand or sit for extended periods of time
• Manual dexterity and ability to perform repetitive hand and wrist movements
• Requires advanced comprehension, communication, reasoning, and analytical skills
• Work is performed in a clinical setting with moderate noise levels
• This position requires a dependable, detail-oriented professional capable of managing multiple tasks while maintaining a high level of patient care and professionalism.

Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to accommodate individuals with disabilities.

The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.