What are the responsibilities and job description for the Field Service/Start-Up Engineer position at Radiant Systems Inc?
Field Service / Start-Up Engineer I
Location: Hillsboro, OR 97124
Duration: 12 Months
Job Summary
Seeking a Field Service / Start-Up Engineer with strong mechanical aptitude and troubleshooting skills to support the installation, maintenance, repair, and start-up of semiconductor processing equipment at customer sites.
Key Responsibilities
- Perform on-site service, installation, start-up, maintenance, and repair of semiconductor processing equipment.
- Troubleshoot equipment issues and minimize downtime.
- Install and replace equipment parts and perform upgrades/modifications.
- Respond to emergency service calls as needed.
- Coordinate with customers, peers, and supervisors to ensure efficient equipment operation.
- Train customer technicians on equipment operation and maintenance.
- Maintain accurate service records, reports, tools, vehicles, and company property.
- Stay current on equipment, tools, procedures, and technical documentation through ongoing training.
- Maintain professional standards while working at customer sites.
Required Qualifications
- Associate degree in Electronics, Engineering, Technology, or related field; Bachelor's degree preferred.
- 2 years of experience maintaining, repairing, installing, or troubleshooting semiconductor capital equipment.
- Strong mechanical aptitude and ability to work with appropriate hand/power tools.
- Excellent troubleshooting and problem-solving skills.
- Strong customer-facing and communication skills.
- Ability to understand technical issues related to equipment maintenance, repair, and installation.
- Willingness and ability to travel 100% domestically.
Preferred Candidate
Ideal candidates will have hands-on experience with semiconductor manufacturing equipment, strong field-service skills, and the ability to work independently at customer sites.