What are the responsibilities and job description for the Dispatcher position at Radiant Plumbing and Air Conditioning?
72 Degrees Air Conditioning & Heating: Our ‘Wizards of Comfort’ have been serving the Fredericksburg residents since 1986. Our top notch service and outstanding customer service are what makes 72 Degrees the ‘go to’ service company in the area. When you join us, you join the best! Don’t flush your career down the toilet! Apply today!
~ We are looking for top talent to join our Office Admin Team as a dispatcher ~
The Good Stuff:
- Thursday- Monday schedule
- Saturday & Sunday 7:30am - 4:00pm (REMOTE)
- Weekdays (in office)
- Hourly Rate - $18-22
- Great team to work with on a daily basis
- Employee Discounts
- Company-sponsored events
- 401k with 4% company match
Job Duties:
- Organize & coordinate daily schedules based on call priority & technician ability
- Dispatch & debrief our technicians
- Monitor performance of service techs
- Communicate with customers in a timely & effective manner
- Understand sales goals & hold team accountable
What you need:
- HS Diploma or GED
- 1 year of dispatch experience, preferably dispatching technicians
- Proficiency with Microsoft Office
- Service Titan experience preferred
- High ability to multi-task and switch tasks quickly
- Excellent organizational skills
Salary : $18 - $22