Carrier Sales Representative (5179)

• Job Type: Full-Time (Hybrid)
• Location: Overland Park, KS
• Salary Range: $21.60 - $26.44 per hour

Position Summary

The Carrier Sales Representative is responsible for sourcing, onboarding, and managing relationships with transportation carriers to support the efficient movement of freight. This role negotiates rates, coordinates shipments, and ensures timely delivery while maintaining a reliable carrier network and delivering excellent customer service.

This position plays a critical role in optimizing transportation operations and driving customer satisfaction through strong relationship management, effective negotiation, and proactive problem-solving.

Key Responsibilities

Carrier Management

• Source, vet, and onboard carriers, including trucking companies and logistics providers
• Build and maintain strong, long-term relationships with carriers
• Develop a reliable and scalable carrier network

Rate Negotiation & Procurement

• Negotiate competitive rates based on market conditions, lanes, and customer requirements
• Evaluate carrier pricing to ensure cost-effective solutions

Shipment Coordination

• Schedule and manage shipments from pickup through delivery
• Track shipments and proactively resolve delays or service issues
• Ensure all load details and documentation are accurate and complete

Customer & Stakeholder Communication

• Communicate shipment updates and resolve inquiries in a timely manner
• Collaborate with internal teams to meet customer expectations

Compliance & Documentation

• Maintain accurate shipping documentation (e.g., bills of lading)
• Ensure adherence to transportation regulations and company policies

Market Awareness & Reporting

• Monitor market trends, capacity, and pricing fluctuations
• Analyze data to identify cost savings and operational improvements
• Report on carrier performance and shipment metrics

Problem Solving

• Address service disruptions, delays, or claims efficiently
• Implement contingency plans as needed

Education & Experience

• High school diploma required
• Bachelor’s degree in Business, Logistics, Supply Chain, or related field (preferred)
• 1 year of customer-facing experience required (customer or carrier)
• Experience in carrier sales, freight brokerage, or logistics (preferred)
• Prior sales or marketing experience is a plus (sales or logistics)

Core Skills

• Strong negotiation and relationship-building skills
• Excellent verbal and written communication
• Ability to multitask in a fast-paced environment
• Detail-oriented with strong problem-solving abilities
• Knowledge of transportation industry practices and regulations

Technical Skills

• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Experience with transportation management systems (TMS) preferred
• Comfortable using internet tools and social platforms for sourcing

Professional Attributes

• Self-motivated, results-driven, and resilient
• Strong time management and organizational skills
• Ability to work independently and as part of a team
• Confident communicator with strong phone presence
• Persistence and urgency in achieving goals

Work Schedule

• Standard 8-hour workday with required meal and rest breaks
• Consistent, reliable attendance expected
• Coverage of responsibilities during absences

Work Environment

• Office-based with moderate noise levels
• Climate-controlled environment
• Remote/hybrid flexibility available after training

Physical Requirements

• Regular use of computer and phone
• Ability to sit, stand, and move throughout the workday
• Visual ability to work on screens and review detailed information

Compensation & Benefits

Salary Range: $21.60 - $26.44 per hour

Starting pay is based on multiple factors, including but not limited to education, work experience, skills, and job-related knowledge. Pay ranges may be modified in the future.

Additional Compensation: Commission eligibility

Benefits Include:

• Medical, Dental, and Vision insurance (employee and family coverage)
• Company-paid basic life insurance
• Short-Term & Long-Term Disability insurance
• Health Savings Account with company contributions
• Flexible Spending Account options
• 401(k) retirement savings plan with 3.5% employer match
• 80 hours of front-loaded Sick Pay
• 80 hours of Vacation Pay annually, with increases based on tenure
• 7 paid holidays per year
• Employee Assistance Program (EAP)

About Radiant

Radiant Road & Rail is a wholly owned subsidiary of Radiant Logistics, Inc. (NYSE American: RLGT), a publicly traded third party logistics company providing technology-enabled global transportation and value added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services.

As part of Radiant, you'll join a learning environment in which passion, dedication, and a commitment to getting the job done are valued. That’s what being on our team is all about. It’s an environment in which you can thrive and gain valuable skills and experience, which also helps Radiant grow. If this sounds like the kind of company you are looking for, we would love to hear from you!

Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Salary : $22 - $26