What are the responsibilities and job description for the Accounting Manager, Payment Services position at Radiant Credit Union?
Payment Services Manager
Role:
The Payment Operations Manager leads the payments team in the day-to-day accounting functions related to payment activities, supports new product/payment initiatives, and collaborates with other departments to improve efficiency and mitigate risk. This role oversees the payments team and ensures timely, accurate, secure, and compliant payment operations across multiple payment rails (ACH, wire transfers, Remote Deposit Capture, FedNow, RTP, etc.). Additionally, this position is responsible for reconciling various general ledger accounts and maintaining the integrity of financial records.
Essential Functions & Responsibilities:
- Develop and supervise the payments team. Provide coaching, performance feedback, and ongoing training related to payment rules, Symitar functions, and compliance requirements per NACHA, Reg E, and internal policies. Identify opportunities to optimize payment workflows within Symitar and connected systems. Assist with implementation and testing of new payment products, system upgrades, or integrations as it relates to the accounting department.
- Responsible for various complex reconciliations. Will add all new payment system GLs in Frontier upon implementation and reconcile those GLs to ensure any discrepancies during project development are resolved quickly. Posts journal entries as needed.
- Serve as an escalation point for complex member issues involving transactions, disputes, payment delays, or research requests.
- Prepare documentation for internal and external audits
- Develops and maintains procedures and desk procedures for the responsibilities of the position and those positions supervised
- Serves as a backup in the accounting department as needed.
- Performs other job-related duties as assigned.
Knowledge and Skills:
Experience Five to seven years of similar or related experience.
Education (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree. Accounting or Finance degree preferred.
Interpersonal Skills Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Outside contacts take the form of service to the public (vendors), requiring ordinary courtesy in providing assistance and information.
Other Skills Experience working with Automated Clearing House and In-Clearing processing strongly preferred. Basic knowledge of economic and accounting principles and practices, the financial markets, Credit Unions and the analysis and reporting of financial data. Demonstrates carefulness about detail and thoroughness in completing work tasks. 10-key proficiency; must be able to operate general office equipment. Intermediate level Microsoft Office Excel, Outlook, and Word experience.
Physical Requirements Ability to sit for extended periods of time. Ability to focus on computer screen for extended periods of time. Ability to operate personal computer and 10-key calculator. Ability to speak clearly with sufficient volume to be heard and ability to hear responses.
Salary : $64,875 - $81,094