Quality Technician

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Radian Research is an employee-owned innovative technology company with an engaging and participative work environment. We provide Electric Meter Testing Instruments, Systems, Software and Services to Electric Utility Companies, Electric Meter Manufacturers and National Metrology Institutes for Engineering, Laboratory, Shop and Site applications. Radian provides both portable and primary energy reference standards unequaled in accuracy, stability, and reliability. The focus of Radian is our customer, and the heart of Radian is our team. We recognize and value the 3 Cs of Radian’s culture: Customer-centric focus, continuous improvement mindset, and care for our Customer, company, community, and for each other.

Department Summary:

The Quality Assurance department maintains the Company’s ISO-compliant Quality Management System and promotes continuous improvement throughout all operational areas.  QA works with Engineering, Production, Customer Support, Purchasing, and Metrology to ensure quality is designed into products, validated, and continuously improved using data-driven methods.  This department identifies nonconformities, analyzes trends, and drives corrective actions consistent with ISO 9001 and ISO/IEC 17025 requirements.

Position Summary:  

The Quality Technician executes hands-on inspection, measurement, testing, and data activities that keep products conforming and processes in control, owns a defined set of quality metrics, and supports product evaluations, failure documentation, and root-cause and corrective-action investigations. Spanning incoming, in-process, and final inspection as well as supplier quality, the role is the Quality Team’s presence on the floor, during receiving, and in the labs.

Responsibilities:  

·         Inspect incoming, in-process, and finished components, sub-assemblies, and products using visual and measurement techniques (calipers, micrometers, gauge pins, optical magnifiers, and other tools used to verify quality), including final inspection.

·         Conduct roving audits, monitoring process compliance and coaching operators to produce quality products.

·         Help define and maintain incoming inspection criteria and sampling plans.

·         Support PPAP/FAI review and approval for purchased parts.

·         Initiate, document, and control nonconformances (NCMRs), then segregate, tag, and quarantine nonconforming material.

·         Evaluate mechanical and electrical assemblies, perform hands-on testing and teardowns, and recreate basic failures under guidance.

·         Support root-cause analysis and corrective-action (CAR) activities, collecting measurements, photos, and evidence, updating documentation, and escalating complex issues.

·         Own, track, and report an assigned set of quality KPIs and the supporting data.

·         Drive floor-level process-quality and yield improvement.

·         Complete and maintain inspection records in paper and/or electronic form, as well as maintain controlled documentation.

·         Interpret drawings, specifications, and inspection/test instructions, and recommend redline updates.

·         Provide clear, timely product-quality feedback to Engineering, Production, and Customer Support.

·         Other duties as assigned.