What are the responsibilities and job description for the Key Account Manager position at Radiall?
About Us
DISCOVER RADIALL
Since 1952, we have been designing and manufacturing cutting-edge technologies for some of the world's most demanding applications. From space exploration to communication to aviation, our international teams are working to create interconnect components that power the future. Our sites are located in different countries, including France, Italy, United States, China, Mexico and India. At the heart of our factories, we grow industrial know-how including molding, plating and component assembly. We are a community of more than 3,000 employees, rich in diversity, with a strong team spirit and open to all of those around us. Dare to be audacious, Make it Simple, Be genuine and Grow together are the 4 values guiding our actions every day. At Radiall, we have made a choice: "Creating Connections that Matter". This is expressed in our purpose, which invites us to work for a better world, through product offerings and programs that we have identified, and on which we can act.
We offer excellent employee affordable benefits with substantial employer contribution to costs - medical/dental, vision, 401k, paid time off, disability and life insurance, a generous bonus plan, and a friendly work environment. If you like lots of variety in your day to day work with outstanding reward, then Radiall is the place for you!
Mission
DISCOVER RADIALL
Since 1952, we have been designing and manufacturing cutting-edge technologies for some of the world's most demanding applications. From space exploration to communication to aviation, our international teams are working to create interconnect components that power the future. Our sites are located in different countries, including France, Italy, United States, China, Mexico and India. At the heart of our factories, we grow industrial know-how including molding, plating and component assembly. We are a community of more than 3,000 employees, rich in diversity, with a strong team spirit and open to all of those around us. Dare to be audacious, Make it Simple, Be genuine and Grow together are the 4 values guiding our actions every day. At Radiall, we have made a choice: "Creating Connections that Matter". This is expressed in our purpose, which invites us to work for a better world, through product offerings and programs that we have identified, and on which we can act.
We offer excellent employee affordable benefits with substantial employer contribution to costs - medical/dental, vision, 401k, paid time off, disability and life insurance, a generous bonus plan, and a friendly work environment. If you like lots of variety in your day to day work with outstanding reward, then Radiall is the place for you!
Mission
- Provide focused, reliable, and dedicated customer service to become the preferred supplier.
- Listen to customer needs, concerns, and constraints to develop tailored solutions and maintain strong relationships.
- Build and maintain connections across various customer groups and departments, including engineering, procurement, sourcing, and program management.
- Gain access to all levels of customer organizations—senior management, middle management, engineers, buyers, quality teams, etc.—to ensure alignment and uncover opportunities.
- Identify new and ongoing opportunities by obtaining access to additional customer sites, programs, and applications.
- Gather and share market intelligence with internal stakeholders (Sales Representatives, Key Account Managers, Field Application Engineers, Inside Sales, and Management) to support business strategy and decision-making.
- Understand customer strategies, financial objectives, competitive landscape, and operational environment, and relay relevant insights to internal teams such as Operations, Marketing, Engineering, and Management.
- Develop, execute, and regularly update a strategic action plan to drive growth and strengthen relationships with key accounts
- Education: Bachelor’s degree in Business, Engineering, or a related field preferred.
- Experience: 3 years of experience in account management, sales, or business development within the electronics, aerospace, or manufacturing industries (or a similar B2B environment).
- Proven ability to build and maintain relationships across multiple organizational levels and departments.
- Strong business acumen with the ability to analyze market trends, financial data, and competitive dynamics.
- Excellent communication, negotiation, and presentation skills.
- Self-motivated, goal-oriented, and able to work independently while collaborating effectively with cross-functional teams.