Senior Payroll Manager

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together. We currently have an exciting opening for a Payroll Specialist.

Radial is the pre-eminent B2C eCommerce fulfillment solutions provider powering some of the world’s best customer experiences, specializing in tailored, scalable eCommerce fulfillment solutions for mid-market and enterprise brands. Click Here to Learn More About Radial

Role Summary

The Senior Payroll manager is responsible for overseeing and executing all payroll operations to ensure accurate, compliant, and timely pay for employees across North America. This role serves as a subject matter expert in Payroll and Time & Attendance, particularly with ADP. The Sr. Manager will regularly partner with HR, Finance, Tax, Business Operations, and external vendors to support business growth, regulatory compliance, and continuous process improvement.

Responsibilities

• Lead end-to-end payroll operations for a multi-state workforce in the US and Canada (1,500 employees), ensuring accurate and timely payroll processing of both weekly and bi-weekly payrolls.
• Own and administer ADP Payroll and ADP Time & Attendance platforms (e.g., Workforce Now, eTime, and Workforce Manager (upgrade in late 2026).
• Oversee time & attendance processes including compliance, time capture, scheduling rules, and approvals
• Ensure alignment between time & attendance data and payroll, resolving discrepancies prior to payroll close
• Manage complex payroll elements such as bonuses, commissions, shift differentials, retro pay, wage garnishments, and leave programs.
• Ensure compliance with federal, state, and local wage & hour laws, including overtime, meal/rest periods, and timekeeping requirements.
• Partner with HR, Total Rewards, and Operations on pay policies, timekeeping configurations, and workforce changes
• Lead payroll and time & attendance audits; research and resolve issues and implement corrective actions
• Develop, document, and enhance payroll and time & attendance policies, procedures, and internal controls
• Manage and develop staff; provide coaching, training, and performance feedback
• Lead system implementations, upgrades, and integrations impacting payroll and time & attendance
• Act as escalation point for payroll and time & attendance inquiries, ensuring strong employee and manager experience
  
  

Qualifications

• Bachelor’s degree in Business, Accounting or related field, or equivalent experience.
• 10 year of progressive payroll and Time & Attendance experience supporting both an hourly and salaried workforce.
• 7 years leading or managing a team of payroll professionals.
• Must possess strong technical and analytical skills and strong attention to detail.
• Strong working knowledge of US and Canada payroll tax, wage & hour laws and compliance requirements.
• Proficient (advanced) in Microsoft Office Suite; strong focus in Excel spreadsheets and formulas
• Is able to work independently and make decisions in a timely manner and under tight deadlines
• Must be well organized and command strong planning skills
• Relates well with people in all levels of an organization, both internally and externally
  
  

Travel:

• This position is hybrid (~2 days per week in KOP, PA).
• Travel is not required.
  
  

Benefits

• Opportunities to develop and explore career advancement
• Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding
• Family planning coverage, including Fertility & Adoption benefits
• 401K matching after 6 months with immediate vesting
• Generous PTO
• Educational assistance and more!
  
  

Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing hroperations@radial.com . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

Want to join an organization with an inclusive work culture? No need to look any further. Apply now!

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