What are the responsibilities and job description for the Outbound Supervisor position at Radial, Inc.?
At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together. We currently have an exciting opening for an Operations Supervisor.
Radial is the pre-eminent B2C eCommerce fulfillment solutions provider powering some of the world’s best customer experiences, specializing in tailored, scalable eCommerce fulfillment solutions for mid-market and enterprise brands.
Role Summary:The Outbound Supervisor working in the B2B space is responsible for overseeing the day-to-day operations of a warehouse and monitoring the productivity of its staff. Our Supervisors often work in busy environments where priorities can change at a moment’s notice, so an ability to multitask and delegate is essential for this role.
Responsibilities:
Supervisor job duties and responsibilities include:
- Oversees receiving and dispatching procedures for shipments.
- Assign workloads and daily tasks to warehouse associates.
- Communicate with customers to answer shipping and receiving questions and troubleshoot problems
- Monitor inventory and shipment transactions for accuracy
- Ensure inventory and storage areas are clean and maintained
- Monitor warehouse associates to ensure safety procedures are being followed when operating forklifts and other machinery.
- Perform multiple tasks throughout the workday, and they’re often required to shift focus swiftly when pressing matters arise.
- Oversee the scheduling and assigned tasks of warehouse staff, while communicating directly with vendors and customer, as well as answering questions and responding to complaints.
- Verify all orders for accuracy prior to shipping.
- Handle the training and disciplining of warehouse staff.
- Keep detailed records of warehouse operations, and meet with other department staff within the company when necessary.
Qualifications:
- Prior experience preferred working in eCommerce, cross dock, distribution environment highly preferred.
- Strong analytical and problem-solving skills
- Proficient in MS Word, Excel, and Power Point
- Bilingual English/Spanish desired but not required.
- Ability to maintain a positive attitude while multi-tasking, managing, coaching, and mentoring teams to be successful and work efficiently in a fast-paced environment.
- Strong process improvement skills (ability to develop and implement processes.
- Must have demonstrated leadership and strong interpersonal skills Professional verbal and written communication skills.
- College Degree preferred; HS Degree/GED Required
- Must be able to lift up to 50lbs.
Travel:
- This position is not remote.
- Travel is not required.
Benefits:
- Opportunities to develop and explore career advancement
- Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding
- Family planning coverage, including Fertility & Adoption benefits
- 401K matching after 6 months with immediate vesting
- Generous PTO
- Educational assistance and more!
Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law.
Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing hroperations@radial.com. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.
Want to join an organization with an inclusive work culture? No need to look any further. Apply now!
Salary : $65,900 - $111,900