What are the responsibilities and job description for the Customer Relationship Management Manager position at RADgov Inc.?
Note: Both Web Cam and In Person Interview || Hybrid Job
Required Experience:
**local candidates required due to onsite requirement
**first round of interviews via Teams. Second round of interviews ONSITE.
**This position requires onsite 2 days a week with 3 remote
Does candidate have previous experience working in an IT role
Does the candidate have a BRMP certification via the BRM Institute? If so, please upload the certification, in order to be considered
Desired Skills to Partner with Districts:
• Bachelor's degree or six (6) years or more of related experience. (6yrs)
• Experience working in Information Technology (including knowledge of SDLC, Agile Methodology, Technology Procurements. (5yrs)
• Strong communication skills in writing, speaking and presenting with leadership of all levels. (10yrs)
• Ability to listen, build rapport, and develop credibility as a strategic partner. Be able to shift opinions using influence over positional power. (10yrs)
• Skilled and experienced at conflict negotiation and resolution; Experience dealing with difficult customers. (10yrs)
• Ability to share-ownership and drive results as a team. Ability to focus on purpose, value, and results, rather than solutions. (10yrs)
• Ability to connect strategy to execution; Strategic thinker. (10yrs)
• Experience in Product Line planning, development and management. (10yrs)