Front Desk Receptionist

Job Title: Front Desk Receptionist

Location: Marion East County, Indianapolis, IN

Job Summary

We are seeking a professional, organized, and customer-focused Receptionist / Front Office Assistant to serve as the first point of contact for visitors, clients, and internal staff. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to manage multiple administrative tasks in a fast-paced office environment.

Key Responsibilities

• Greet and welcome clients, visitors, vendors, and staff in a professional and courteous manner.
• Manage front desk operations and maintain a clean, organized, and professional reception area.
• Answer, screen, and route incoming phone calls; take accurate messages and respond to general inquiries.
• Coordinate visitor check-ins/check-outs and notify appropriate team members of guest arrivals.
• Schedule appointments, meetings, conference rooms, and maintain calendars as needed.
• Handle incoming/outgoing mail, packages, and courier services.
• Perform general administrative duties including filing, scanning, copying, data entry, and document organization.
• Maintain office records, files, and confidential information with accuracy and discretion.
• Assist with office supply inventory and ordering as needed.
• Support bookkeeping, payroll, invoicing, or basic accounting tasks when required.
• Coordinate communication between internal departments, clients, and external partners.
• Ensure office security procedures are followed and guests are directed appropriately.
• Provide additional administrative support to management and team members as needed.
  
  

Required Qualifications

• High school diploma or equivalent required; Associate degree or relevant certification preferred.
• Previous experience in receptionist, front desk, administrative assistant, customer service, or office support roles preferred.
• Strong verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
• Accurate data entry and document management skills.
• Ability to always maintain confidentiality and professionalism.
• Dependable, punctual, and detail oriented.
  
  

Preferred Qualifications

• Experience with scheduling software, CRM systems, or office management tools.
• Basic bookkeeping, payroll, or accounting knowledge is a plus.
• Experience working in professional office environments such as legal, healthcare, corporate, or service industries is advantageous.