What are the responsibilities and job description for the E-Commerce Team Member position at Radco Truck Accessory Store?
Description
We are seeking an individual to join our E-Commerce Team! Our E-Commerce Team supports our Radco E-Commerce operations in a fun and productive environment. This position provides a high level of support through the Guest/Customer’s ordering process, order fulfillment process, and resolves any of their questions or issues.
Applicants must be self-starters with the ability to learn, be dependable, organized, possess high attention to detail, basic math skills, and work well with a positive Team. Preferred experience is: basic Microsoft Excel comprehension, small parcel or LTL experience, and past E-Commerce experience. Automotive and E-Commerce experience is not required. We have outstanding training opportunities available for those willing to grow.
Key Responsibilities Of The Position
The starting hourly pay rate range for this position is $16.00 – $18.00 and will be evaluated based upon relevant skills, training, experience, education, and other job-related factors permitted by law.
We Offer YOU
We are seeking an individual to join our E-Commerce Team! Our E-Commerce Team supports our Radco E-Commerce operations in a fun and productive environment. This position provides a high level of support through the Guest/Customer’s ordering process, order fulfillment process, and resolves any of their questions or issues.
Applicants must be self-starters with the ability to learn, be dependable, organized, possess high attention to detail, basic math skills, and work well with a positive Team. Preferred experience is: basic Microsoft Excel comprehension, small parcel or LTL experience, and past E-Commerce experience. Automotive and E-Commerce experience is not required. We have outstanding training opportunities available for those willing to grow.
Key Responsibilities Of The Position
- Product identification and research for Customers inquiries
- Answers incoming Customer calls providing a high-level of Guest/Customer Service
- Engages in positive online chat support for E-Commerce Guest/Customers
- Ensures the most effective shipping method for Guest/Customer order fulfilment
- Provides the highest levels of Guest/Customer service with each interaction through all forms
The starting hourly pay rate range for this position is $16.00 – $18.00 and will be evaluated based upon relevant skills, training, experience, education, and other job-related factors permitted by law.
We Offer YOU
- Opportunity for growth and advancement within our Company!
- Leader in our industry for overall Employment Package!
- Medical Insurance
- Dental Insurance
- Supplemental Insurance options
- Life Insurance
- Employer sponsored 401(k) & match
- Paid Time Off
- Designated Paid Holidays
Salary : $16 - $18