Shelter Advocate

Shelter Advocate
Rape & Abuse Crisis Service (RACS) | Jefferson City, MO

Job type: Part-time
Schedule: Saturday & Sunday 12pm-8pm
Pay: $16.24
Work location: In person

Help survivors find safety, support, and a path forward.

Rape & Abuse Crisis Service (RACS) is seeking a compassionate, dependable Shelter Advocate to support adults and children affected by domestic violence, sexual assault, and stalking.

Shelter Advocates provide direct support in our 24-hour emergency shelter and answer our crisis hotline. From welcoming a family into shelter to helping someone think through their safety options, your work will help survivors feel heard, respected, and supported.

This position combines survivor advocacy, crisis response, documentation, and hands-on shelter responsibilities. Training in crisis intervention, victim advocacy, and shelter procedures is provided upon hire.

What you’ll do

• Provide emotional support and crisis intervention to shelter residents and hotline callers.
• Help survivors identify their needs, explore options, and access resources while respecting their choices.
• Welcome new residents, complete intake paperwork, explain shelter procedures, and help families settle in.
• Check in with residents regularly and coordinate with other RACS staff to support their goals.
• Help maintain a safe, welcoming shelter through safety checks, emergency preparedness, and monitoring building access.
• Support daily shelter operations, including organizing supplies and donations, maintaining food inventory, preparing rooms, and cleaning rooms after residents leave.
• Facilitate house meetings and help residents navigate shared living respectfully.
• Maintain accurate service records, hotline documentation, shift notes, and required reports.
• Protect survivor confidentiality and communicate clearly with coworkers during shift transitions.
• Participate in required training and follow agency policies and procedures.

What we’re looking for

• An associate degree is required; education or training in human services or a related field is preferred.
• Experience in a human or social services organization is preferred.
• A calm, professional approach to stressful situations and conflict.
• Strong listening, communication, organization, and documentation skills.
• Respect for people of diverse backgrounds, cultures, identities, and experiences.
• The ability to maintain confidentiality and professional boundaries.
• Dependability and the ability to work independently and as part of a team.
• Proficiency with Microsoft Office and the ability to learn electronic recordkeeping systems.
• A valid Missouri driver’s license and daily access to a reliable, licensed vehicle.
• The ability to lift up to 40 pounds.
• Successful completion of required background screening before hire.

Schedule

RACS operates its shelter 24 hours a day, seven days a week. This opening is for Saturday and Sunday 12pm - 8pm.

How to apply

Apply through Indeed with your resume. Tell us briefly why you’re interested in supporting survivors at RACS and what experience or skills you would bring to the role.

RACS is an equal opportunity employer.

Pay: From $16.24 per hour

Expected hours: 16.0 – 24.0 per week

Work Location: In person

Salary : $16