What are the responsibilities and job description for the Cyber + AI Intern position at Rackspace Technology?
What You’ll Work On
This role is about building and improving how security operates. You’ll apply AI and automation to real problems across both engineering and operations—reducing manual work, improving detection, and helping teams move faster.
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
This role is about building and improving how security operates. You’ll apply AI and automation to real problems across both engineering and operations—reducing manual work, improving detection, and helping teams move faster.
- Build tools and scripts to automate security tasks across engineering and SOC workflows
- Prototype AI-driven use cases (alert triage, enrichment, investigation support, automation)
- Support security event analysis, including triaging alerts and investigating patterns
- Identify opportunities to reduce noise, improve detection quality, and streamline operations
- Work with engineers to integrate AI into existing security systems and processes
- Contribute to improving SOC playbooks, workflows, and standard operating procedures
- Assist with designing scalable, AI-enabled security solutions across the environment
- A Senior or Grad Student who is currently enrolled at a university or college pursuing a bachelors or masters degree in Cybersecurity, Computer Science, AI/ML, or similar
- Availability to work Monday through Friday between the hours of 8am and 5pm CDT
- Hybrid schedule, 2 days a week in office at our Global HQ at 281 N/Redland Road
- Comfortable writing code (Python preferred)
- Basic understanding of security fundamentals (networking, endpoints, identity)
- Familiarity with logs, alerts, or monitoring concepts
- Interest in applying AI to real-world problems, not just theory
- Strong problem-solving mindset and ability to turn ideas into working solutions
- Experience with APIs, scripting, or automation (Python, PowerShell, etc.)
- Exposure to LLMs, agents, or AI tooling (OpenAI, Anthropic, etc.)
- Familiarity with SIEM or security tools (Splunk, Sentinel, EDR, etc.)
- Exposure to cloud environments (AWS, Azure, GCP)
- Experience with labs, CTFs, or hands-on security projects
- You build something that reduces manual work or improves efficiency
- You help reduce noise and improve signal in the SOC
- You automate at least one workflow used by the team
- You prototype ideas that can be expanded into real capabilities
- You ask good questions and bring new ways of thinking to the team
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.