What are the responsibilities and job description for the Club Director position at Racket Social Club?
Company Description
Racket Social Club (RSC) is a fast-growing racquet sports network delivering premium, community-driven experiences. Our Denver, CO location is a brand-new facility featuring four padel courts, four pickleball courts, a modern lounge, and best-in-class social amenities.
Our facilities are designed to foster community, healthy living, and excellence in sportsmanship. Members enjoy state-of-the-art amenities and a welcoming environment that supports personal and social growth. We are committed to providing high-quality experiences for members of all ages and skill levels. Our mission is to create vibrant spaces where connections are built through passion for sports and recreation.
RSC is part of a broader racquet sports ecosystem that includes RacquetX, RacketCentral.com, and the National Padel League, positioning us at the forefront of innovation and growth in the U.S. racquet sports industry.
Role Description
The Club Director is a full-time on-site role based in Denver, CO. This position is responsible for overseeing all day-to-day operations of the club, including staff management, promoting youth development programs, ensuring excellent customer service, budgeting, and driving sales. The Club Director will work collaboratively to create a thriving community atmosphere while maintaining operational efficiency and financial goals. Strong leadership and organizational skills, alongside a commitment to the club’s values, are essential for success in this role.
Position Summary
The Club Director will lead all racquet programming, operations, and community initiatives at RSC Denver. This is both a leadership and an on-court role — blending program design and staff management with a focus on member experience, community building, and business performance.
This is a unique opportunity to join RSC during a period of rapid growth. The right candidate will have significant autonomy, direct access to senior leadership, and the ability to help shape operational playbooks that will be implemented across future RSC locations.
Key Responsibilities
Leadership & Operations
- Create a “members-first” culture with consistent, high-touch service.
- Oversee daily racquet programming operations, scheduling, and service delivery.
- Hire, train, and manage padel and pickleball coaching staff.
- Ensure program and service quality align with RSC brand standards.
Programming & Coaching
- Design, promote, and manage all padel and pickleball programs, including clinics, leagues, ladders, tournaments, and social play.
- Deliver private and group instruction as needed to maintain program excellence.
- Innovate formats and experiences that drive participation and retention.
- Mentor and develop the coaching team to achieve performance goals.
Member Experience & Community
- Build a welcoming, inclusive, and active racquet community.
- Communicate programming clearly via email, social media, and club channels.
- Develop local partnerships and sponsorships that elevate the club’s profile.
Business & Growth
- Partner with the General Manager on budgets, pricing, and revenue goals.
- Drive participation in lessons, programs, and events to maximize profitability.
- Contribute to ancillary revenue through lessons, clinics, and merchandise.
Facility & Events
- Ensure all racquet facilities are maintained at top quality.
- Lead tournaments, exhibitions, and special events.
- Maintain relationships with vendors, governing bodies, and event partners.
Compensation & Benefits
The Club Director role includes a guaranteed base salary, performance-based earning opportunities, and long-term equity participation.