Solar Service Technician

Position Overview

Key ResponsibilitiesSolar Service & Troubleshooting- Diagnose and resolve common solar service issues including:

• Low production alerts - Gateway / inverter communication issues - Microinverter failures - Battery performance concerns - Roof leak-related service (per SOP) - Warranty-related service calls
• Perform basic system testing and verification in the field
• Support removal & reinstall (R&R) projects as needed
  
  

Field Work & Site Support- Perform on-site service visits and inspections

• Assist with site surveys when required
• Document work performed with photos and notes
• Communicate findings clearly to internal team
  
  

Service Coordination Support- Utilize ServiceTitan or similar platforms for job tracking and updates

• Assist with service documentation and job status updates
• Support coordination with technicians, vendors, and internal team
  
  

Cross-Trade Exposure (As Needed)- Light electrical service support (non-licensed work only)

• Generator or surge-related service coordination
• General service team support
  
  

Required Experience- 1–3 years of residential solar experience (installation, service, or troubleshooting)

• Working knowledge of solar system components and common service issues
• Strong problem-solving and field troubleshooting skills
• Ability to document work clearly and communicate effectively
  
  

Preferred (Not Required)- Experience with ServiceTitan or similar service platforms

• Electrical experience (highly valued)
• Experience with removal & reinstall (R&R) projects
• Site survey experience
  
  

Certifications (a Plus Not Required)

• Enphase
• Tesla (Powerwall)
• Generac (PWRcell)
• Qcells
• SolarEdge