Demo

Customer Service Representative

RACK
Boca Raton, FL Full Time
POSTED ON 6/16/2026
AVAILABLE BEFORE 7/15/2026
  • This is a fully remote position
  • Rack Industries is seeking a Customer Service Representative with the Preferred:
  • Knowledge of Service Titan
  • Knowledge or experience using Hatch messaging
  • Customer Service Experience

in a Trade business environment such as Plumbing, HVAC, Electrical, or Generators

  • A background

in Scheduling or/and Dispatching

  • Customer service: 2 years in a Trade business environment. (Preferred)
  • Call center: 2 years of inbound/outbound phone experience (Required)
  • 8-hour shift
  • Appointment scheduling: 1 year (Required)
  • Service Titan: 1 year (Required)
  • Hatch: 1 year (Required)
  • Dispatching: 1 year (Required)
  • Call center: 1 year (Required)
  • Data entry: 1 year (Required)

Work Location: Fully Remote- 401(k)

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance

You Should Be Proficient In

  • Customer Service

Salary : $18 - $20

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