Youth & Family Case Manager (Child Abuse and Neglect Investigator)

To conduct protective services investigations regarding alleged neglect or abuse, and provide information and referral, emergency, crisis, and juvenile court intake services for Human Services Department's Case Management Division.

1. Conduct investigations relative to allegations of neglect, abuse of children on behalf of Human Services Department.
2. Petition appropriate court for remedy of situation when necessary, prepare appropriate court reports.
3. Develop preliminary service plans to remedy or prevent recurrence of need for protection.
4. Coordinate with police, medical personnel, schools, and others in provision of services.
5. Respond to emergencies on behalf of Human Services Department.
6. Act as juvenile court intake worker and detain children who require "holding in custody" under Chapter 48.
7. Testify in juvenile and adult court matters.
8. Participate in staff training/community education activities.
9. Act as resource person to other Human Services Department staff.
10. Any other duties as assigned by supervisory staff.

Supervision Received
Receives supervision from Supervisor, Child Protective Investigative Unit.
 

• Bachelor's degree in a Human Services field (Child development, criminal justice, educational psychology, vocational rehabilitation, guidance and counseling, psychology, social welfare, social work and sociology).
• One (1) year full time post graduate experience in a Social Worker or in a related professional position preferred.
• Valid Wisconsin driver's license for required travel.  Personal automobile, if used for work-related travel, must be covered by an automobile insurance policy.
• Prompt and regular attendance.

• Experience in child protective services preferred.
• Ability to respond to crisis and to make appropriate judgments as to resolutions.
• Ability to deliver concise oral and written reports.
• Ability to work well with other agencies.
• Knowledge of community resources.
• Knowledge of Chapters 48, 55, 880 and 51 desirable.

This description has been prepared to assist in properly evaluating various classes of responsibilities, skills, working conditions etc. present in the classification. It is intended to indicate the kind of tasks and characteristic levels of work difficulty that will be required of positions that will be given this title. It is not intended as a complete list of specific duties and responsibilities.  Nor is it intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of a similar kind and level of difficulty.
 

Salary : $27 - $38