What are the responsibilities and job description for the Front Counter/ Administrative position at Racetrack Auto and Marine?
We are seeking a front counter/receptionist to join our team. This will include administrative duties, as well as towing dispatch. You will play a crucial role in ensuring smooth operations and exceptional customer service within our automotive and towing departments.
*Organization is HUGE in this roll!
**Any experience with Mitchell 1 software is a HUGE plus!!!**
Duties:
- Communicate with customers to understand their service needs
-Scheduling customers and helping them schedule appointments
- Coordinate service appointments and ensure timely completion of repairs
- Handle cash transactions and maintain accurate records
- Deliver outstanding customer service throughout the service process
- Help dispatch incoming tow calls and coordinate with drivers
- assist with any administrative duties needed
Skills:
- Proficiency in service writing and/or towing is a plus, but we are willing to train the right person
- Experience in any automotive field is a plus
- Competence in cash handling procedures
- Strong customer service skills to engage effectively with clients
-Strong origination skills
-Strong communication skills with face to face interaction, as well as over the phone
Racetrack Auto is looking for a self-motivated individual to join our team! Hours are Monday - Friday from 730AM until 5PM(open ended after paperwork is complete) and every other Saturday from 8AM-1PM Please feel free to apply if you qualify!
Pay: $18.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
Salary : $18 - $26