What are the responsibilities and job description for the Program Manager position at Racemark International NA, LLC?
Description:
Description: The Program Manager is responsible for leading the customer programs and acting as the customer’s voice inside Racemark. The Program Managers are “mini-CEOs” for the programs they manage and are responsible for ensuring customer satisfaction, on time delivery, profitability and maintaining quality standards. In addition to Program Management of assigned programs, this role will have responsibility for commercial terms, quoting and price negotiations. The Senior Program Manager also ensures that the who, what, when, where and why of all the program launches and changes are clearly communicated to all cross functional teams internally.
Main Objectives:
- Develops and manages key relationships with customers and suppliers. Supports PMs as needed to obtain and lead meetings with customer purchasing and design teams.
- Leads quoting process and ensures profit margin is maintained throughout the life of program.
- Communicates customer sample development requirements to Operations for production and ensures development costs are collected.
- Understands current margins and costs and develops a plan to achieve 15% minimum gross margin for all programs.
- Develops and communicates 3-year Sales Forecast showing customer demand.
- Develops and maintains detailed program plan methods and templates which can be standardized across the department for efficiency including, timelines, roles, responsibilities, and budgets.
- Ensures customer requests for special services, engineering changes or other changes to program requirements are evaluated for feasibility prior to agreement and that these decisions are effectively communicated and documented in an ECR.
- Leads monthly PM (Performance Management) portfolio and KPI (Key Performance Indicators) review with Operations including program status and open RFQ.
- Ensures risks, problems and issues are identified and escalated appropriately both internally and externally.
- Develops Program Management team with cross training and project management skills.
Qualifications:
- 5 years of OEM or Tier 1 automotive experience required.
- Familiar with Automotive QMS (Quality Management System) certifications and standards (IATF, CCC, VDA, etc.)
- Experience managing programs from design through PPAP (Production Part Approval Process) submission (i.e., APQP (Advance Product Quality Planning), VA/VE, DOE, DFMEA, PFMEA, Control Plans).
- Experience in managing cross functional teams.
- Excellent oral and written communication and presentation skills in English.
- Extensive experience with Microsoft Project and other project management tools.
- Ability to independently analyze and solve problems with general direction and guidance from management. Strong attention to detail.
- Willing to travel, less than 20%.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Vision insurance
Compensation package:
- Bonus pay
Experience level:
- 2 years
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Calhoun, GA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Automotive industry: 3 years (Required)
- ECR: 2 years (Required)
- RFQ: 2 years (Required)
- PPAP: 2 years (Required)
- APQP: 2 years (Required)
- IATF 16949:2016: 2 years (Required)
Work Location: In person