What are the responsibilities and job description for the CRM Coordinator position at RACE TRACK SMILES?
The CRM Coordinator will manage and optimize our customer relationship management platform—primarily Go High Level—within a small team environment. This role involves reaching leads within 5 minutes of new lead inquiry, nurturing leads through the CRM, scheduling leads, enhancing reporting processes, and collaborating closely with team members to improve customer engagement and data quality.
Responsibilities
- Be able to reach leads within 5 minutes of inquiry
- Nurture leads through multiple touch points until they schedule
- Manage and maintain the Go High Level CRM system
- Generate regular reports to track CRM performance and insights
- Identify and implement process improvements within CRM operations
- Collaborate with a small team (1-3 members) to ensure CRM goals are met
- Open to work weekends
Preferred Qualifications
- 1 years experience in CRM management
- Familiarity with CRM software such as Salesforce, HubSpot, or Go High Level
- Strong data analysis skills
- Excellent attention to detail and communication skills
- Effective time management abilities
- Ability to promptly make calls within 5 minutes when needed
Salary : $80,000