What are the responsibilities and job description for the Customer Service & Order Support Representative position at Race Cars tools inc.?
Company: USA Tools Inc.
Location: Miami, FL (On‑site)
Job Type: Part- Time with opportunity for Full‑Time
About the Role
USA Tools Inc. is seeking a customer‑focused, detail‑oriented representative to assist with order processing, product questions, and customer support. This role is ideal for someone who communicates well, stays organized, and enjoys helping customers solve problems.
Responsibilities
- Answer customer calls and emails
- Assist with order lookups, tracking updates, and returns
- Provide product information and basic troubleshooting
- Work daily with BigCommerce, Gmail, and internal order systems
- Maintain professional and friendly communication at all times
Requirements
- Strong communication and customer service skills
- Basic computer skills (email, order systems, typing)
- Bilingual (English/Spanish) preferred
- Experience in tools, hardware, or e‑commerce is a plus
- Reliable, organized, and able to work independently
Schedule & Pay
- Monday–Friday
- Competitive hourly pay (DOE)
- Paid training
- Opportunities for advancement
How to Apply
Send your resume to cmhracecartools@gmail.com
Pay: $15.00 - $18.00 per hour
Work Location: In person
Salary : $15 - $18