What are the responsibilities and job description for the Customer Service Representative position at RA?
Company Description
What can we offer:
-A great compensation package which includes Base Salary between $35,000 -$40,000 Benefits
-We are committed to diversity and especially encourage members of underrepresented communities to apply.
Job Description
As a Customer Service Representative, you will be required to:
-Accurately enter orders for all customers.
-Polite and timely response to a heavy volume of customer phone calls, voicemails and e-mails.
-Complete customer care follow through to resolve outstanding issues
-Resolution of complaints to customer satisfaction.
-Collaborates with other departments to efficiently resolve outstanding matters.
-Communicates with customers regarding their orders, which may involve investigation of prior paperwork and e-mails.
Qualifications
We'd love to hear from you, if:
-You've an excellent communicator.
-You've detail oriented and takes ownership
-You've more than 3 years of experience in Customer Service and order processing.
-You've experience with consumer products companies and retail customers.
-You've good knowledge in photography or digital imaging.
Additional Information
I love talking to passionate people. Please do not hesitate to reach out to me at shruthi.n at roljobs dot com
Salary : $35,000 - $40,000