What are the responsibilities and job description for the Appointment Setter position at R&S Design Gallery?
Job Overview
We are seeking a dynamic and motivated Appointment Setter to join our energetic team! In this role, you will be the vital link between our company and potential clients, responsible for engaging prospects, scheduling appointments, and ensuring smooth communication. Your enthusiasm and professionalism will help drive our sales efforts forward, creating opportunities for growth and success. This paid position offers a chance to develop your communication skills while contributing to a vibrant, customer-focused environment.
Duties
- Make outbound calls to prospective clients using provided scripts and tools to generate interest in our services or products
- Engage with customers via phone, demonstrating excellent phone etiquette and active listening skills
- Schedule appointments accurately within our CRM or scheduling software, ensuring all details are clear and organized
- Follow up with leads through email or phone to confirm appointments and answer preliminary questions
- Maintain detailed records of interactions, updates, and client information through efficient data entry practices
- Provide exceptional customer support by addressing inquiries promptly and professionally
- Collaborate with sales and customer service teams to ensure seamless client communication and appointment management
Skills
- Strong verbal communication skills in English; bilingual abilities are a plus for broader outreach
- Proven experience in sales, customer support, or call center environments with a focus on outbound calling
- Proficiency in Microsoft Office applications such as Word, Excel, and Outlook for documentation and scheduling purposes
- Excellent organizational skills to manage multiple appointments and client interactions effectively
- Demonstrated ability to handle customer service issues with problem-solving skills and professionalism
- Technical proficiency with CRM systems or similar software is preferred
- Exceptional typing speed and accuracy for efficient data entry and record keeping
- Knowledge of phone etiquette, active listening, and clear articulation during calls
- Ability to work independently while maintaining motivation and momentum in a fast-paced setting
Join us today as an Appointment Setter and be part of a lively team dedicated to creating meaningful connections! Your energy, communication expertise, and organizational talents will help us achieve outstanding results while providing excellent service to our clients.
Pay: $24.71 - $29.75 per hour
Work Location: In person
Salary : $25 - $30