What are the responsibilities and job description for the HVAC Warranty Service Technician position at R S Andrews of Tidewater Heating, Cooling?
Company Name
R S Andrews of Tidewater Heating, CoolingOverview
Pay: $60,000 - $100,000 per yearEarning potential over $100,000/year depending on performance!Job Type: Full-Time | Year-RoundIndustry: Residential HVAC Installation
RS Andrews, in partnership with American Residential Services (ARS), is part of the nation’s largest provider of residential HVAC, heating, air conditioning, plumbing, and electrical services, with more than 7,000 team members and over 45 years of experience delivering trusted home comfort solutions.
We are hiring a skilled HVAC Warranty Service Technician to handle warranty calls related to our installations. We are looking for someone with strong diagnostic skills and experience working with install-related warranty issues.
What We Offer
Insurance available after 31 days
Low-cost medical (as low as $5/week)
Dental, vision, HSA/FSA
401(k) with company match
13 days PTO 8 paid holidays
Company-paid life insurance
Take-home service vehicle gas card
Uniforms cleaning service
Weekly direct deposit
Responsibilities
As an HVAC Warranty Service Technician, you will:
- Respond to and manage warranty service calls related to recently installed residential HVAC systems
- Troubleshoot and diagnose installation-related issues with furnaces, heat pumps, and air conditioning units
- Perform warranty repairs and corrective work to ensure systems operate as designed
- Identify root causes of installation or equipment issues and provide effective solutions
- Collaborate with installation teams to resolve recurring or complex warranty concerns
- Ensure all warranty service work meets manufacturer specifications, company standards, and local code requirements
- Communicate clearly with homeowners about warranty coverage, system performance, and any recommended next steps
- Maintain accurate documentation of warranty calls, findings, and completed work
- Deliver professional, customer-focused service while representing the company in warranty-related interactions
This position offers consistent warranty-focused work, strong earning potential, and the opportunity to grow your expertise in diagnosing and resolving install-related HVAC issues.
Qualifications
What You Need
2 years of residential HVAC installation/service experience
EPA certification
Valid driver’s license with clean driving record
Must pass background check and drug screening
Ability to work in attics, crawlspaces, and lift heavy HVAC equipment
For questions about the role, you may contact our recruiting team at 202-674-3909
*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.