What are the responsibilities and job description for the Customer Outreach Specialist position at R S Andrews of Tidewater Heating, Cooling?
Company Name
R S Andrews of Tidewater Heating, CoolingOverview
Pay: $18 – $20 per hour commissionTypical Earnings: $20 – $30 per hour with incentivesSchedule: Flexible - weekends and holidays are required.Location: Chesapeake, VAPart-time and full-time positions available
RS Andrews, in partnership with American Residential Services (ARS) is the nation’s largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 professionals and over 45 years of experience helping homeowners improve comfort, efficiency, and reliability in their homes.
We’re hiring outgoing Retail Sales Associates to represent ARS inside major home improvement retail locations by introducing customers to our home comfort solutions, energy-saving upgrades, and indoor air quality services.
Why Join ARS
Weekly pay via direct deposit
Commission opportunities in addition to hourly pay
Paid training — no prior HVAC experience required
Flexible part-time and full-time scheduling
Career advancement opportunities into Comfort Advisor and in-home sales roles
Full-time employees also receive:
Medical coverage available after 31 days
Low-cost health plans starting at about $5/week
Dental and vision coverage options
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) retirement plan with company match
Paid time off and paid holidays
Company-paid life insurance
Responsibilities
As a Retail Sales Associate, your focus will be introducing homeowners to ARS services while they shop.
Starting friendly conversations with shoppers about home comfort, energy efficiency, and indoor air quality
Explaining how ARS helps homeowners with heating, cooling, and home comfort improvements
Offering customers the opportunity to schedule a free in-home consultation
Entering customer information and booking appointments for ARS specialists
Representing ARS with a positive, professional presence inside the store
Working alongside store management and ARS team members to support in-store promotions
Qualifications
What We’re Looking For
Comfortable approaching and speaking with customers in a retail environment
Positive, energetic personality with strong people skills
Sales or retail experience is helpful but not required
Ability to stand or walk for extended periods during shifts
Reliable transportation to the assigned retail location
Availability for weekend retail hours and some holidays
Professional appearance suitable for a retail environment
Must be at least 18 years old and pass a background check
Willingness to attend weekly team meetings
For questions about the role, you may contact our management team at 757-713-5551
*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.
Salary : $5 - $30