What are the responsibilities and job description for the Host/Hostess position at RãRamen?
Job Overview
We are seeking a friendly and organized Host/Hostess to join our dynamic team in the hospitality industry. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a memorable dining experience. This role requires excellent communication skills and a passion for providing outstanding guest services in a restaurant or hotel setting.
Responsibilities
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Maintain an organized waiting list during peak hours and communicate wait times effectively.
- Provide menus and inform guests about daily specials or promotions.
- Assist with guest inquiries, ensuring exceptional customer service throughout their visit.
- Collaborate with the restaurant staff to ensure smooth operations and guest satisfaction.
- Handle phone calls with professionalism, including taking reservations and answering questions about the menu or services.
- Uphold cleanliness and organization at the host stand and dining area.
Requirements
- Previous experience in guest services, hospitality, or food service is preferred but not required.
- Strong communication skills with an emphasis on customer service and guest relations.
- Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail.
- Excellent phone etiquette for managing reservations and inquiries.
- A positive attitude, teamwork spirit, and willingness to help others are essential traits for success in this role.
- Flexibility to work various shifts, including evenings and weekends as needed.
Join us as we create memorable experiences for our guests!
Job Type: Part-time
Pay: $8.00 - $15.00 per hour
Work Location: In person
Salary : $8 - $15