What are the responsibilities and job description for the Client Relationship Associate position at R&R Human Resources Solutions?
Atlas Advisory Group, a boutique wealth management firm, located in Plano, TX, is seeking a Client Relationship Associate to assist in our mission of helping clients achieve their financial goals. This is your chance to play a key role in the future success of our fast-growing organization!
Our mission at Atlas Advisory Group is to grow and protect our client’s wealth. If you have a relentless, burning desire to succeed and share our vision, then we would love to hear from you!
The Client Relationship Associate plays a crucial role in the smooth functioning of the office. With overall responsibility for day-to-day operations, the Client Relationship Associate must be able to work effectively with other staff members, clients, and Wealth Advisors.
Responsibilities & Activities:
- Communicates with clients in person, in writing, and over the telephone. Meets with clients to complete paperwork and attends periodic client update meetings with select clients.
- Manages new business and client services:
- Meets with clients and starts new client forms processing.
- Communicates with client, and manage their planning or account services needs promptly.
- Follows up with clients as needed to make sure all paperwork is processed.
- Case Management:
- Manage cases that at different stages, proactively provide assistance needed to push the cases forward.
- Communicates, implements, and ensures compliance with guidelines and policies:
- Maintains compliance polices and documentation.
- Manages the compliance and advertising approval process.
- Develops and maintains written documentation (systems) of all activities.
- Event Management and Marketing:
- Handle logistical and marketing details for client events
- Send out invites, coordinate with venue and maintain marketing database.
Knowledge, Skills, & Abilities:
- Strong interpersonal and client relationship management skills to engage with our clients and our “crew”
- A learner’s mindset and an appetite for financial acumen, eagerness to learn and grow
- Strong attention to details, analytical skills, and problem-solving
- Excellent organizational and time management skills
- Excellent attitude and an extraordinary client service orientation
- Track record of balancing multiple priorities simultaneously, accommodating unexpected requests or needs, and following through
- Ability to operate within tight deadlines
- At least one year of relevant experience in a financial or insurance services firm assisting with day-to-day operations preferred.
- Proficiency with Excel and other Microsoft Office Suite tools
- Proficiency with financial planning and customer relationship management software is preferred
- Bachelor’s degree or equivalent combination of experience. Finance, economics, accounting, business, or related major preferred
- Reliability is an essential function.
We offer a great working environment in a beautiful and professional office location. This is your chance to play a key role in the continued success of our company. Our culture is fast-paced, motivational, and focused on improving our clients’ lives.
MUST BE LOCATED IN THE DALLAS AREA OR INTERESTED IN RELOCATION TO THE DALLAS AREA