Business Operations Analyst

Do you enjoy problem solving, data analysis, and working as part of a collaborative team? Are you interested in a role where you can develop your analytical, technical, and client-service skills while contributing to meaningful public-sector programs? If so, we'd like to hear from you.

Fairbanks LLC, located in the northwest suburbs of Chicago, is a growing consulting firm (with a hybrid work environment) specializing in public-sector programs, with a major emphasis on Medicaid claiming. We help government agencies and other public entities efficiently and accurately obtain allowable federal reimbursement.

We are seeking a Business Operations Analyst to support client projects through data analysis, quality assurance, reporting, client communications, and project administration. Business Analysts work closely with Consultants/Managers and take ownership of assigned client project tasks and deliverables.
What You'll Do

• Analyze, organize, and validate client data using Excel and other analytical tools.
• Prepare reports, presentations, documentation, and other client deliverables.
• Perform quality assurance reviews to ensure work is accurate, complete, and consistent with program requirements.
• Assist with the administration and execution of client project tasks and monitor assigned deadlines and deliverables.
• Participate in client meetings and communicate professionally with clients and internal team members.
• Identify issues, investigate discrepancies, and assist in developing practical solutions.
• Support process improvement efforts, system testing, and special projects.
• Develop an understanding of Medicaid claiming programs and applicable program requirements.
• Lead and conduct ongoing training for key stakeholders.

Qualifications

• Bachelor's degree in business, economics, liberal arts, or a related field. Recent college grads are welcome to apply, strong relevant internship experience is applicable.  
• Strong analytical and problem-solving skills, including the ability to examine, organize, and interpret data.
• Strong written and verbal communication skills.
• Detail-oriented with the ability to manage assigned responsibilities independently and meet deadlines.
• Ability to work effectively as part of a collaborative project team.
• Professional communication skills and comfort interacting with clients.
• Capable of prioritizing multiple tasks and meeting all client deliverables.
• Ability to travel up to 30% annually.

Preferred Skills and Experience

• Proficiency with Microsoft Excel, PowerPoint, and Word.
• Experience with advanced Excel functionality, Power Query, or macros.
• Previous client-facing or professional business experience.
• Experience with system testing, data validation, or quality assurance.

We currently operate in a hybrid work environment, subject to change based on future business needs. Candidates must be located in the Chicago area. 

Recent college graduates with internship experience in a business capacity are encouraged to apply, as are those returning to the workforce.

Fairbanks offers competitive compensation and benefits along with a team-oriented, flexible work environment and opportunities for professional growth.
 

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