What are the responsibilities and job description for the Office Team Leader position at R&M Equipment Rentals, LLC?
Job Overview
R&M Equipment Rentals is looking for a hard-working, team-oriented, professional to lead our Mt. Pleasant office who has the ability to multi-task in a fast paced, deadline-driven environment. As our Office Team Leader you will be responsible for overseeing all front office operations, purchasing coordination, customer service and facility management. This roll ensures efficient administrative operations while supporting Parts and Service divisions.
Key Responsibilities:
- Oversee and coordinate all administrative functions
- Supervise staff to ensure efficiency, productivity, and adherence to company standards
- Monitor office expenses
- Maintain accurate records related to HR documentation and employee attendance
- Manage facility operations, including maintenance of office equipment, systems, and building access (keys, security cards, etc.)
- Assist with documentation related to parts ordering, ensuring accuracy and compliance. Verify and complete reports for Operations and Service departments
- Support service tech scheduling, communication, and dispatch coordination
- Ensure timely customer billing and work order closure
- Respond to customer inquiries via phone, email, or fax, including billing and invoicing questions
Quatifications & Requirements:
- Strong leadership skills
- Strong understanding of office administration processes, systems, and procedures
- Proficiency in Microsoft Office (especially Excel and Outlook)
- Experience with standard office equipment (e.g., printers, fax machines)
- Excellent time management skills with the ability to multitask and prioritize effectively
- Strong attention to detail and problem-solving abilities
- Excellent written and verbal communication skills
- Strong organizational and planning skills in a fast-paced environment
- Ability to identify process improvements and implement solutions
- High School Diploma required, some college preferred
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Experience:
- Heavy Equipment: 2 years (Required)
Work Location: In person