Inbound Sales Supervisor

Job Description

Inbound Sales Supervisorresponsibilities and essential job functions include, but are not limited to the following:

• Recruit, train, educate, and nurture your team to become professional lead conversion experts and improve conversation/meetings percentage.
• Coach and mentor your team to ensure their ongoing success and career progression potential; provide regular feedback and performance reviews.
• Foster a positive and high-performing team environment; support team in resolving customer issues and concerns.
• Coordinate training and ensure compliance with all department processes, procedures, and corporate policies.
• Identify and implement improvements to the sales process; Develop and implement sales strategies and tactics.
• Track key performance indicators (KPIs) and analysis on conversion and close rates by lead type to identify trends and opportunities; set and track sales targets and quotas for the team.
• Establish productive, professional relationships with key personnel and internal teams, including marketing, operations, and sales.
• Communicate effectively and work closely with sales and account management teams to connect qualified leads.
• Responsible for achieving or exceeding monthly lead, conversion rates and sales goals.
• The above job functions are illustrative of the duties and responsibilities associated with this position and are not intended to be all-inclusive. Employee may be asked to perform other related duties to meet the ongoing needs of the organization.
  
  
  

Qu al ifications, Knowledge, Skills, and Abilities:

• High School diploma, GED; a Bachelor's degree in Sales, Marketing, or other relevant academic discipline preferred.
• 3 years sales experience, preferably in an inbound sales environment.
• Experience with customer relationship management (CRM) software.
• 1 years’ experience in a supervisory or management role leading high performance teams.
• Demonstrated ability to convert prospects and close deals while maintaining established sales quotas.
• Proven ability to manage, lead, motivate, provide constructive feedback, instruction, and development guidance to individuals and a team.
• Results-oriented leader who defines and manages achievement of performance objectives.
• Self-starter with a history of great decision making, planning, and execution to attain results.
• Vibrant and energetic attitude, willingness to perform and get things done.
• Social selling capability – and the ability to coach and guide a team on sales techniques and best practices.
• Ability to identify and solve problems, analyze data, and develop effective solutions.
• Strong communication skills, both written and oral, and interpersonal skills, with the ability to clearly and effectively communicate with both internal and external business partners
• Ability to multitask in a fast-paced environment with rapidly changing priorities, meet deadlines, work well under pressure, and maintain discretion on confidential matters while maintaining a positive attitude and providing unmatched customer service
• Proficient in Microsoft Office Suite
• Ability to read, write, and speak English fluently
  
  
  

About Us

We empower business worldwide to ship smarter.

R L Global Logistics strives to provide the best freight solutions and logistics services to our customers. We offer the highest quality domestic and international transportation services including Full Truckload (FTL), Intermodal/Rail, Expedited/Domestic Priority, Service to and from Mexico and Canada, Trade Show Logistics, Supply Chain Management, High Value/High Risk Cargo, Warehousing and Fulfillment, Value Added, Customs Brokerage and more.

We focus on customer requirements in order to meet the challenges of today’s business demands. Our ability to create solutions through a wide range of transportation outlets allows R L Global Logistics to be the complete global transportation solution.

Benefits

R L Global Logistics offers a comprehensive benefits package including Medical, Dental, Vision, Life & Disability Insurance, 401(k) Retirement Plan, PTO, Sick Time, Paid Holidays and Exclusive Employee vacation properties

R L Global Logistics will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R L Global Logistics will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for an assessment or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law .