Automotive Repair Estimator

Job Summary

We are seeking a detail-oriented and customer-focused Automotive Repair Estimator to join our team. In this role, you will be responsible for assessing vehicle damage, preparing accurate repair estimates, and coordinating with clients and staff to ensure efficient service. The ideal candidate will have a strong understanding of automotive diagnostics, collision repair processes, and service writing. Experience in the automotive industry is helpful but not required; familiarity with auto parts and estimating software is preferred, although we are prepared to train applicants. This position offers an engaging environment where your communication skills and attention to detail will contribute to delivering exceptional customer service.

Duties

• Conduct thorough assessments of vehicle damage through automotive diagnostics and collision repair knowledge.
• Prepare detailed repair estimates using CCC estimating software, ensuring accuracy and clarity for clients and technicians.
• Communicate effectively with clients regarding repair procedures, costs, and timelines.
• Assist with client interactions by answering phones, scheduling jobs in Shop Monkey shop management software, and providing quotes.
• Manage parts inventory by ordering necessary parts for customer jobs, checking in parts upon arrival, and tracking ordered components.
• Support the auto service team by helping employees obtain the parts needed to complete repairs efficiently.
• Research and verify parts availability to ensure timely repairs.
• Help with general administrative tasks related to service writing and auto estimating.
• Drive as needed for job-related tasks such as retrieving parts or giving customers rides.

Qualifications

• Prior experience in the automotive industry is helpful but not required; familiarity with automobiles is preferred.
• Strong communication skills for client interaction and team collaboration.
• Basic knowledge of automotive diagnostics and collision repair processes.
• Experience with estimating software is a plus.
• Ability to manage parts inventory effectively, including ordering and tracking parts.
• Organizational skills to handle multiple tasks such as scheduling, quoting, and research.
• A valid driver’s license may be required for driving duties associated with the role.

This position provides an opportunity to work in a dynamic automotive environment where your technical knowledge and customer service skills will be valued. We welcome motivated individuals eager to grow their career within the automotive repair industry.

Pay: $25.00 - $32.00 per hour

Expected hours: 42.5 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Relocation assistance
• Retirement plan

Application Question(s):

• Do you have any experience working with the public?

Experience:

• Automotive service: 1 year (Preferred)

Work Location: In person

Salary : $25 - $32