Community Support Team- Paraprofessional (Multiple Locations)

We’re recruiting for multiple locations: Laurinburg, Raeford, Winston-Salem, Rockingham, Lumberton, Gastonia, Monroe, Fair Bluff (NC), and McColl, SC. When you complete your application, please indicate which site you’re interested in so we can route your candidacy appropriately. This is a community-based role (not remote).

Why this role matters

• Be the on-the-ground support helping adults with complex mental health/substance-use needs build skills and stability in real-life settings.
• Keep services moving across home, school, work, and community—so people can practice skills where they live and learn.
• Contribute to a 24/7/365 team that can respond, de-escalate, and keep care connected.

What you’ll do

• Psychoeducation & skills: Provide psychoeducation and structured skill-building/symptom-management as outlined in the Person-Centered Plan (PCP).
• Crisis first responder: Assist with de-escalation and crisis stabilization; follow crisis plans and safety protocols.
• Plan execution: Collaborate with the Team Lead/QP on the development, implementation, and revisions of PCPs.
• Behavioral & SUD supports: Implement behavioral and substance-use interventions under Team Lead direction; support relapse-prevention/disease-management strategies.
• Resource coordination: Facilitate linkage and referrals to formal/informal supports (housing, benefits, transportation, employment, recovery supports).
• Progress monitoring: Track engagement and goals; communicate effectiveness and barriers to the Team Lead; provide follow-up as needed.
• Documentation: Complete accurate, timely notes and incident reports consistent with agency policy and state rules.

You’ll thrive here if you…

• Enjoy field-based work across homes, workplaces, and community settings.
• Stay calm in fast-moving situations and use clear, compassionate communication.
• Are coachable, organized, and team-oriented—comfortable taking initiative and following through.
• Practice cultural humility, maintain boundaries, and protect confidentiality.

Must-have qualifications

• Education/Experience:
  • High school diploma or GED
    required (candidates without a diploma must have been employed in MH/DD/SA before Nov 1, 2001).
  • • 1 year experience working with individuals with mental health or substance-use disorders.
  • Knowledge/skills appropriate to the population and age served.
• Certificates/Licenses:
  • Valid driver’s license with personal vehicle insurance.
  • Willing/able to complete required certifications and trainings (see below).
• Other:
  • Basic word-processing/computer skills (or willingness to learn).
  • Reliability and flexibility to meet client/team needs.

Training you’ll complete (onboarding & annual)

• Within onboarding timelines (typically first 30–90 days): General Orientation, HIPAA, Client Rights, Confidentiality, CPR, First Aid, Crisis Response.
• Motivational Interviewing (MI): 13 hours (MINT trainer).
• Person-Centered Thinking (PCT): 12 hours.
• Cognitive Behavioral Therapy (CBT) fundamentals: 12 hours.
• Permanent Supportive Housing: 15 hours.
• Trauma-Informed Care: 3 hours.
• Basics of Psychiatric Rehabilitation & Functional Assessment: 3 hours.
• Ongoing: At least 10 hours/year in selected modalities.

Schedule and travel

• Services delivered in homes and community settings; travel throughout the local service area.
• Flexible scheduling, including occasional evenings/weekends to meet client needs.

Why R&C Consulting Group

• Mission-first, community-based care with practical, person-centered outcomes.
• Team approach & supervision from the CST Team Lead/QP with weekly touchpoints.
• Growth runway: Hands-on experience, coaching, and training that build your skills in mental health and recovery services.