What are the responsibilities and job description for the Certified Peer Support Specialist position at R&C Consulting Group Inc.?
Certified Peer Support Specialist
R&C Consulting Group, Inc. | North Carolina & South Carolina
Make a Difference Where It Matters Most…
At R&C Consulting Group, Inc., we believe in the power of lived experience to guide others toward healing, hope, and recovery. As a Certified Peer Support Specialist, you will walk alongside individuals living with mental health and/or substance use disorders, offering encouragement, understanding, and support grounded in lived experience.
This is more than a job—it is an opportunity to empower others, build meaningful connections, and make a lasting difference in the lives of individuals and families in our communities.
Top Perks & Benefits
- ✅ Flexible Work Schedules
- ✅ Hybrid Work Options
- ✅ Health, Vision, & Dental Benefits
- ✅ Paid Time Off (PTO) & Paid Holidays
- ✅ Up to $100/Month Mileage Reimbursement for Eligible Field-Based Employees
- ✅ Supportive, Mission-Driven Team Culture
What You'll Do
- Facilitate individual and group peer-support interventions that promote self-worth, personal safety, healthy boundaries, empowerment, and personal growth.
- Support individuals in developing recovery plans, Psychiatric Advance Directives (PADs), and Wellness Recovery Action Plans (WRAPs), as appropriate to the service and role.
- Help clients strengthen coping strategies, communication, self-advocacy, and self-management skills.
- Assist individuals with navigating service systems, accessing benefits, coordinating appointments, and connecting with community resources.
- Provide peer support during crisis and post-crisis periods in accordance with established protocols and training.
- Encourage the development of daily living skills, socialization, and strategies for managing recovery-related challenges.
- Educate individuals about available community resources and support transitions back into the community following hospitalization.
- Encourage engagement with mental health professionals and assist with appointment coordination.
- Collaborate with interdisciplinary teams and participate in person-centered planning.
- Participate in crisis response responsibilities according to assigned duties, training, and established agency protocols, including on-call coverage when required.
- Maintain accurate, timely, and complete documentation in accordance with agency policies and applicable Medicaid requirements.
Who You Are
- Have lived experience with mental health and/or substance use challenges.
- Hold a current North Carolina Peer Support Specialist certification or applicable state-recognized credential required for the position.
- Possess a high school diploma or GED.
- Demonstrate strong interpersonal and communication skills when working with clients and treatment team members.
- Identify as a person in recovery and meet applicable certification and employment requirements.
- Hold a valid North Carolina driver's license and meet applicable transportation requirements for community-based work.
- Have strong observational skills and the ability to recognize signs of emotional distress or a potential crisis.
- Are comfortable working flexible hours and in a variety of community settings.
- Demonstrate compassion, resilience, professionalism, and the ability to build trust with individuals from diverse backgrounds.
- Can work independently while remaining connected to a collaborative, supportive team.
- Maintain appropriate professional boundaries and do not provide peer-support services to a family member.
Why Join R&C Consulting Group?
- Ongoing Training & Development: Access professional development opportunities, including NCI and peer-support-specific training, as applicable to the position.
- Clinical Guidance & Supervision: Receive support and supervision from a Qualified Professional (QP), consistent with applicable program requirements.
- Meaningful Community Impact: Help individuals build hope, independence, and recovery skills across North Carolina and South Carolina, as authorized for the program.
- Flexible, Person-Centered Services: Meet individuals where they are, both physically and emotionally, while supporting their personal recovery journeys.
- Supportive Team Culture: Join a mission-driven organization committed to collaboration, professional growth, and quality care.
Work Environment & Schedule
This position involves community-based services, local travel, and a flexible schedule based on client needs and program requirements. Peer Support Specialists may provide individual or group services within applicable program guidelines.
- Group Services: Group size must comply with the applicable service definition and program requirements.
- Supervision: Supervision arrangements must comply with applicable North Carolina requirements and agency policy.
- Documentation & Billing: Services must be documented accurately and billed in accordance with applicable payer requirements, including permitted billing increments.
Contact for More Information
Dionna Hasan
Senior HR Specialist
R&C Consulting Group, Inc.
Email:
dhasan@rcconsultantgroup.com
Union County Office: 704-776-4153
Interested in using your lived experience to help others move toward hope and recovery? We invite you to explore an opportunity to make a meaningful difference with R&C Consulting Group, Inc.
Equal Opportunity Employer
R&C Consulting Group, Inc. is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We value diversity and are committed to fostering a respectful, inclusive, and supportive workplace.