Inside Business Development Representative

Type:

• Direct Hire, Permanent

Full Time or Part Time:

• Full Time

Pay Rate:

• $41,000 annual salary

Location:

• Onsite, Clearwater, FL

Language Requirements:

• Read, write, speak English fluently

Language Preferences:

• Read, write, speak Spanish fluently

Job Overview:

The Inside Business Development Representative plays a key role in driving new business growth by identifying, qualifying, and nurturing leads for our medical billing and practice management solutions client. This individual is responsible for generating sales opportunities, developing territory plans, and executing targeted outreach to healthcare practices nationwide. Successful candidates are strategic thinkers who can plan, prioritize, and execute territory sales plans effectively. Also, enthusiastic, persistent, and coachable—able to handle rejection and stay motivated. It's important to have a professional and consultative approach to engaging healthcare professionals. Must be local to Clearwater, FL and willing to travel to events, and offices. Be comfortable managing multiple projects, pipelines, and deadlines. Knowledge of healthcare billing, practice management, or RCM solutions a strong plus. You’ll work to convert leads into qualified opportunities, maintain detailed CRM documentation, and ensure seamless communication across teams and other duties as assigned.

Key Responsibilities

• Proactively identify and qualify new business opportunities through outbound calls, email campaigns, social media, and digital prospecting.

• Follow up promptly on inbound and online leads generated through marketing campaigns, events, and the company website.

• Develop and execute territory plans to target specific geographic areas, healthcare specialties, or practice types for growth.

• Build rapport with physicians, administrators, and decision-makers to uncover their pain points and match them with PracticeForces’ solutions.

• Generate and schedule qualified discovery calls or demos for the senior sales team.

• Meet or exceed monthly and quarterly metrics for lead qualification, meetings booked, and sales pipeline growth.

• Accurately record all activities, interactions, and opportunities in the company’s CRM system (e.g., HubSpot or Salesforce).

• Maintain clean, organized, and up-to-date lead and contact records.

• Track lead source effectiveness and provide data-driven insights to refine marketing and sales strategies.

• Contribute to the creation and execution of territory development plans aligned with business goals.

• Research markets, competitors, and healthcare industry trends to identify growth opportunities.

• Collaborate with marketing on targeted campaigns and follow-up strategies.

• Provide feedback on lead quality, messaging, and outreach performance to continuously improve conversion rates.

Experience Requirements:

• 
  A minimum of 5 years of experience in inside sales, business development, or lead generation, preferably within healthcare services, SaaS, or B2B environments.

• Demonstrated ability to generate sales opportunities through outbound prospecting and online lead follow-up.

• Strong understanding of sales pipeline development, territory planning, and CRM-based sales tracking.

• Excellent communication, presentation, and relationship-building skills.

• Tech-savvy with experience using CRM tools (Salesforce, HubSpot, or similar), email automation, and lead tracking systems.

• Highly organized, self-motivated, and goal-oriented.

Experience Preferences:

• RCM solutions experience
• Healtchcare environment experience

Physical Requirements:

• 
  Prolonged periods of sitting at a desk and working on a computer.

• Must be able to use hands and fingers to operate a computer keyboard, phone, and other office equipment.

• Ability to communicate clearly via phone, video conference, and in person.

• Occasionally required to stand, walk, and reach with hands and arms.

• Must be able to lift up to 15 pounds (for files, office materials, or equipment).

• Visual acuity required to read documents, digital screens, and reports.

• Ability to maintain focus and attention to detail for extended periods.

Education Requirements:

• High School diploma or equivilant’s degree or equivalent experience preferred.

Education Preferences:

• Project management certificates

• HubSpot CRM Certification

• Salesforce Certified Administrator

• Microsoft Dynamics 365 Fundamentals

Training Schedule:

• M-F flexible between 8am-5pm

Schedule:

• M-F flexible between 8am-5pm

Dress Code:

• Business casual

Benefits:

• TBD

Additional Information:

Drug screening, background and reference checks are performed if required. Valid identification and reliable transportation required. We are an E-Verify employer. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Our employees are authorized to work in the United States.