What are the responsibilities and job description for the Hotel General Manager position at QVCM LLC?
Job Title: General Manager – Boutique Inn & Restaurant (OneSixtyFive )
Location: Brunswick, ME (On-site, Full-time)
Job Description (short really version)
OneSixtyFive is a 16-room historic inn with an on-site restaurant and bar (Park Row Kitchen) in downtown Brunswick, Maine. We’re looking for a hands-on General Manager to lead daily operations for both the inn and restaurant.
The GM is the primary on-site leader and the point person for staff, guests, vendors, and ownership.
Responsibilities:
- Oversee front desk, housekeeping, maintenance, restaurant FOH, and kitchen leadership (with the Executive Chef)
- Hire, train, schedule, and coach staff; maintain a positive, professional culture
- Ensure excellent guest experience from booking to checkout; handle escalated issues and online reviews
- Partner with the Executive Chef and Restaurant/Bar Manager to deliver consistent service, quality, and cleanliness
- Approve staff hours and submit payroll to the external provider; review and code invoices for bookkeeping
- Coordinate with the owner, external bookkeeper, and marketing company on financials and promotions
- Run daily huddles and weekly planning to keep everyone aligned on arrivals, events, and priorities
Qualifications:
- 3 years as a GM, AGM, or Operations Manager in hospitality
- Experience in boutique hotels/inns and/or restaurant-with-rooms preferred
- Strong leadership and guest-service skills; calm under pressure
- Comfortable with PMS/POS systems and basic Excel/Google Sheets
- Ability to read a simple P&L and manage labor and basic cost controls
- Willing to work a flexible schedule, including weekends and holidays
Compensation:
- Average Base salary $55,000 per year, depending on experience
- Performance-based bonus opportunity up to 25% of base salary annually, tied to KPIs (guest satisfaction, revenue, and operations)
- Potential relocation or modest housing assistance for the right candidate
- PTO and staff discounts (details discussed during interview)
How to Apply:
Please submit your resume and a brief note describing your hospitality leadership experience and why you’re a fit for a hands-on boutique inn restaurant role in Brunswick.
Job Type: Full-time
Pay: $50,157.25 - $60,404.43 per year
Benefits:
- Employee discount
- Paid time off
- Retirement plan
Education:
- Bachelor's (Preferred)
Experience:
- Management : 3 years (Preferred)
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Brunswick, ME 04011 (Required)
Ability to Relocate:
- Brunswick, ME 04011: Relocate before starting work (Required)
Work Location: In person
Salary : $50,157 - $60,404