What are the responsibilities and job description for the QVC Retail Outlet Store Keyholder position at QVC?
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.
Your Opportunity, Your Team
Your Opportunity, Your Team
- The Keyholder supports QVC and oversees daily store operations by assigning tasks, supporting scheduling and inventory processes, maintaining merchandising and customer service standards and assisting with hiring and training retail team associates.
- The pay for this role is $20/Hour.
- This role is onsite and will require you to work from our QVC Outlet in Frazer, PA daily. Relocation assistance not available for this role.
- Assign daily tasks to sales associates and receivers, assist with scheduling, and maintain operational efficiency in store receiving and inventory processes
- Manage store operations including opening/closing, bank deposits, merchandising, security, and event signage
- Ensure customer service standards are met, resolve customer issues, and communicate decisions to customers and the team
- Support hiring and training by interviewing candidates, conducting orientation, and providing operational and customer service training
- Ensure compliance with HR, Loss Prevention, and Safety policies; manage promotional programs, and recommend strategies for product allocation, pricing, and marketing events
- Education: A high school diploma or an equivalent combination of training & experience
- Experience: A minimum of 3 years of retail sales associate and customer service experience
- Available to work days, evenings, weekends, and holidays.
- Ability to lift up to 40 pounds
Salary : $20