Managing Consultant – Epic Patient Flow and Capacity Management (Grand Central)

Managing Consultant – Epic Patient Flow and Capacity Management (Grand Central)

• Start Date: ASAP
  
• Duration: Contract (Multi-Year)
  
• Daily Working Hours: Full-Time
  
• Travel: Hybrid – Up to 50% travel required
  
• Work authorization: Must be eligible to work in the U.S. without company sponsorship
  
• No Third Parties Please
  

Key Responsibilities

• Lead Epic Grand Central implementation, optimization, assessment, and stabilization engagements.
  
• Assess current patient flow operations, system configuration, decision rights, performance data, and organizational constraints.
  
• Design future-state workflows for bed requests, bed assignment, patient placement, transfers, level-of-care changes, environmental services, transport, discharge progression, and capacity escalation.
  
• Advise clients on centralized and decentralized patient placement models, transfer center operations, bed management responsibilities, escalation pathways, and capacity governance.
  
• Support the design or optimization of capacity command centers including operating models, roles, decision authority, escalation thresholds, communication processes, technology, and performance measures.
  
• Lead the design and validation of Epic Grand Central functionality including patient movement, bed planning, bed boards, unit and room configuration, transfer workflows, environmental services, transport, and discharge status.
  
• Evaluate dependencies across Epic Grand Central, Prelude, Cadence, ASAP, EpicCare Inpatient, OpTime, Rover, Cogito, reporting tools, interfaces, and third-party capacity management solutions.
  
• Translate operational requirements into system design decisions, build specifications, workflow documentation, testing scenarios, and implementation plans.
  
• Lead integrated testing, workflow validation, clinical and operational simulations, cutover planning, training readiness, go-live support, and post-live stabilization.
  
• Establish performance measures and reporting requirements related to occupancy, throughput, length of stay, discharge progression, bed turnaround, transport response, transfer acceptance, and capacity constraints.
  
• Manage project scope, workplans, deliverables, risks, issues, dependencies, timelines, and team assignments.
  
• Lead and develop consultants and client team members through structured coaching, review, and feedback.
  
• Communicate findings, risks, recommendations, and decisions to senior client leaders clearly and directly.
  

Qualifications

• Bachelor's degree from an accredited college or university.
  
• Minimum 5 years of relevant experience in EHR implementation, optimization, healthcare technology, patient flow operations, or a related field.
  
• Epic Grand Central certification or prior certification with ability to obtain or renew within an agreed period.
  
• Demonstrated experience leading Epic Grand Central implementation, optimization, upgrade, stabilization, or operational improvement work.
  
• Strong understanding of hospital patient flow, bed management, transfers, environmental services, patient transport, discharge progression, and capacity management.
  
• Experience leading project teams, application teams, operational workgroups, or major project workstreams.
  
• Experience developing and managing project plans, deliverables, risks, issues, dependencies, and client decisions.
  
• Strong written and verbal communication skills including experience presenting recommendations to senior leaders.
  
• Consulting experience or significant client-facing experience in a healthcare organization, EHR vendor, or healthcare technology environment.
  
• Ability to travel up to 50% based on client and project requirements.
  
• Must be eligible to work in the U.S. without sponsorship.
  

Preferred Qualifications

• 7 years of relevant healthcare technology or patient flow experience.
  
• Additional Epic certification or experience in Prelude, Cadence, ASAP, EpicCare Inpatient, OpTime, Rover, or Cogito.
  
• Experience establishing or optimizing a health system capacity command center.
  
• Experience with transfer centers, centralized patient placement, enterprise bed management, or multi-hospital capacity coordination.
  
• Operational leadership experience in hospital operations, nursing, patient placement, transfer center, environmental services, or transport.
  
• Experience with large academic medical centers, integrated delivery networks, pediatric hospitals, or multi-state health systems.
  
• Lean, Six Sigma, project management, nursing, clinical informatics, or healthcare administration credentials.
  

Ideal Candidate Profile

• Senior Epic Grand Central leader who can drive complex engagements from assessment through post-live stabilization.
  
• Equally strong in operational strategy and hands-on Epic configuration — knows when to advise and when to execute.
  
• Confident communicator who can present recommendations to hospital executives and facilitate sessions with frontline operational teams.
  
• Proven project leader who holds teams accountable, manages risk proactively, and delivers on time.
  
• Brings executive presence, technical depth, and a client-first mindset to every engagement.
  

When working with Quoris as a consultant, you are eligible for competitive benefits including Health, Dental, Vision, 401k, and a great culture/working environment.