What are the responsibilities and job description for the Senior Director of Data & Analytics position at Quo?
For millions of teams working in dozens of industries, day-to-day business gets done on the phone. So why — despite the huge leaps we've taken in design and usability — does most business phone software still look, feel, and act like it was born in the 90s? Quo is changing that.
We’re a new type of business phone with a mission to help people communicate better and be more productive.
We’re backed by Y Combinator and some of the best venture firms around including Tiger Global, Craft Ventures, Slow Ventures, and others. We take pride in providing an exceptional customer experience and a product people love, which is why we’re excited that our customers have rated us the #1 VoIP Provider on G2.
Quo is the modern, sophisticated answer to the clunky, outdated phone systems that have been slowing down businesses for years. With thousands of happy customers and several rounds of funding in just five years, it's safe to say we're onto something big.
About The Role
We are looking for a hands-on leader to oversee our Data & Analytics team at Quo. As the Senior Director of Data & Analytics, you will be responsible for building and leading a world-class data organization that powers product, GTM, and operations at Quo. You’ll define and execute the strategy that ensures every decision is data-informed while scaling our infrastructure, improving data accessibility, and driving measurable business impact.
Some Of The Things You’ll Do
The annual base salary range for this position is as follow, plus equity and benefits:
SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $225,000 - $250,000 USD All other US Locations: $200,000 - $223,000 USD Canada: $229,000 - $254,000 CAD
The ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.
Salary is just one component of Quo’s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.
Who We Are
As a fully remote company, we thrive asynchronously as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.
And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.
We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #PostLI
We’re a new type of business phone with a mission to help people communicate better and be more productive.
We’re backed by Y Combinator and some of the best venture firms around including Tiger Global, Craft Ventures, Slow Ventures, and others. We take pride in providing an exceptional customer experience and a product people love, which is why we’re excited that our customers have rated us the #1 VoIP Provider on G2.
Quo is the modern, sophisticated answer to the clunky, outdated phone systems that have been slowing down businesses for years. With thousands of happy customers and several rounds of funding in just five years, it's safe to say we're onto something big.
About The Role
We are looking for a hands-on leader to oversee our Data & Analytics team at Quo. As the Senior Director of Data & Analytics, you will be responsible for building and leading a world-class data organization that powers product, GTM, and operations at Quo. You’ll define and execute the strategy that ensures every decision is data-informed while scaling our infrastructure, improving data accessibility, and driving measurable business impact.
Some Of The Things You’ll Do
- Build, lead, and mentor a high-impact team of analytics engineers and analysts that deliver dashboards, reports, and insights to teams across product, sales, marketing, support, and finance.
- Define and own the long-term vision, strategy, and roadmap across infrastructure, analytics, and data governance, setting technical direction and standards adopted across the company.
- Establish and evolve data governance standards, ensuring compliance with global privacy regulations, and proactively identifying systemic gaps in data quality, trust, and accessibility across the organization while standardizing key metrics and definitions to drive consistency and alignment.
- Oversee and be accountable for all data analytics initiatives, continuously prioritizing work, managing tradeoffs, and reallocating resources based on business impact, ensuring alignment with strategic priorities and timely delivery. Establish, implement, and enforce operating policies and procedures for the data analytics function.
- Coordinate with cross-functional teams to implement data models and monitor outcomes, ensuring insights directly inform product direction, go-to-market execution, and customer experience.
- Build on the data culture established across the company through education, storytelling, and partnership, serving as a thought partner to senior leadership to shape company strategy and operating decisions through data.
- Promote self-serve data tools and dashboards that empower teams to access insights faster.
- Increase experimentation velocity in partnership with Product and Growth, while improving analytical rigor and accuracy of results. Partner with Product, Engineering, and Marketing to design and evaluate experiments, track user engagement, and guide product evolution.
- 12 years of experience in analytics, or data, at a scaling tech company.
- You’re a strong people leader with proven ability to build and lead high-performing teams fostering an environment of empowerment, development, collaboration while creating feedback loops and effectively managing performance.
- Strong fluency in experimental design and statistical methods, with a technical foundation in SQL, and proficiency in Python or similar languages for analytics and modeling. Experience using modern data tooling (e.g. Snowflake, Airflow, Fivetran, dbt, Amplitude, etc.)
- Demonstrated success in using data to drive strategic decision-making in product and growth KPIs.
- Deep knowledge of data governance, privacy, and compliance frameworks.
- Strategic mindset with a willingness to dive into hands-on problem solving as needed.
- Excellent communication skills and experience influencing senior leaders and cross-functional partners. Ability to translate complex data into clear insights and narratives for executive and cross-functional stakeholders.
The annual base salary range for this position is as follow, plus equity and benefits:
SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $225,000 - $250,000 USD All other US Locations: $200,000 - $223,000 USD Canada: $229,000 - $254,000 CAD
The ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.
Salary is just one component of Quo’s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.
Who We Are
As a fully remote company, we thrive asynchronously as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.
And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.
We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #PostLI
Salary : $200,000 - $254,000