Bartender

Summary:

This position plays a major role in a member's dinner and/or bar experience. Consistency is a key element in a positive experience, which is achieved by always following recipes. A bartender must be friendly, outgoing and possess good communication skills. A bartender should be organized and able to think and act quickly and effectively while retaining self-composure.

Job Description

• Welcome each guest personally within 30 seconds.

• Communicate with guests using clear and enthusiastic words, tone and body language at all times. Make members feel appreciated through bartender's actions.

• Work as a team with all Quivira Inc's personnel to maintain an effective atmosphere and an efficient food and beverage service.

• Work with others to keep all areas cleaned and stocked to Quivira Inc's standards at all times.

• Mix, garnish and serve alcoholic and nonalcoholic drinks for patrons of bar and dining room following standard recipes.

• Ring drink orders into computer immediately, collect money from guests for drinks served and make change.

• Arrange bottles and glasses to maintain an attractive display in agreement with Quivira Inc's standards.

• Wash and sterilize stemware.

• Be attentive! Offer assistance before the guest has to ask for it.

• Count drinks guests are served.

• Monitor and ensure that no guest receives more than the allowed number of specific drinks.

• Anticipate your guest's needs. Follow the half-full rule when offering another drink. Be alert of guest signals (raising a hand, making eye contact, etc.), and acknowledge the guest to let them know the bartender will be right with them.

• Learn guests' names, occupations and favorite drinks. This will make Lake Quivira a special place for them.

• Serve alcohol responsibly. Should a guest reach the state where the bartender does not feel the guest should drive, supply a taxi. Do not hesitate to ask for management intervention if necessary.

• Perform other duties as directed.

Qualifications, Education, and Preferred Skills

• High school diploma or GED.

• Prior experience working in a restaurant.

• Basic knowledge of beer, wine and spirits, and familiarity with standard drink recipes.

• Prior experience as a bartender.

• Must be 21 or older

• Must be eligible to work in the United States.

Physical Demands and Environment

• Walk and stand during entire shift.

• Continuously reach, bend, lift, carry, stoop and wipe.

• Remain stationary for long periods of time.

• Frequently wash hands.

• Be able to lift up to 35 lbs.

• Be able to manipulate fingers, hands and arms to cut, measure, pour, serve, carry and wipe.

• Be able to hear and talk.

• Good close and distance vision and ability to adjust focus between the two.

• This job operates behind the bar and may be working in close proximity to co-workers. The noise level in the work environment can be loud. Hazards may include, but are not limited to, cuts, slipping and tripping.

Hours and Attendance

• Varied and flexible shifts/days, likely to include nights, weekends, holidays and occasional overtime.

• Regular attendance in conformance with the standards, which may be established by the club from time to time, is essential to the successful performance of this position. Team members with irregular attendance will be subject to disciplinary action, up to and including termination of employment.