Testing Proctor (Part Time, Seasonal) - Quinsigamond Community College

General Statement

Administers and proctors both standardized and specialized testing initiated at the Testing Center and/or off-campus locations. Work includes proctoring of all placement tests and other tests that the College deems necessary to current and prospective students. Provides a high degree of customer service and maintains the integrity of all testing functions.

Supervision Received:

Reports to Director of Testing

Duties and Responsibilities:

• Follow all training guidelines, processes, and procedures specific to and during the administration of Computerized Placement Test (CPT), make-up exams, HiSET, GED, or other tests.
• Set up the computers for test administration, including set up for individual students when appropriate.
• Check-in students and ensure test security by checking student's identification (picture ID) prior to administering test.
• Inform students about procedures to be followed before, during, and at the conclusion of the test.
• Provide test results to students when appropriate.
• Input student inquiries and testing scores into student data base (CX-CARS), when appropriate.
• Maintain confidentiality during the test and with respect to the results and all student information.
• Monitor the use of materials (i.e. scrap paper) for testing to ensure compliance with FERPA guidelines with respect to student information and student confidentiality.
• Consult troubleshooting guidelines and be prepared to respond when technical difficulties arise. Report any problems to Director of Testing.
• Provide special accommodations for testers when appropriate (may include reading the test aloud to student and/or sitting in a private room with the student).
• Actively support the teaching and learning process; practicing honesty and integrity in and out of the classroom; strive to create and support a student-centered environment while fostering academic innovation and excellence.
• Work actively with other areas of the college to ensure a spirit of college wide collaboration, collegiality, civility, and teamwork. Respect the function of dissent in an academic institution while advancing a collegial atmosphere of campus collaboration.
• Embrace the ideals of diversity and inclusiveness and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.
• Provide flexible, responsive and high quality service to all, be they students, community, or staff, and continuously assess processes and procedures and revise accordingly.
• Perform other related duties as assigned.

Minimum Qualifications:

• Master's degree or bachelor's Degree with Master's Degree in progress.
• Prior experience with administration of computerized assessments.
• Strong oral communication skills.
• High level of computer skills.
• Prior experience in providing services to diverse student populations.

Preferred Qualifications:

• Bilingual (fluency in one or more of the following languages: Spanish, Vietnamese, Portuguese, or Albanian).
• Experience in a community college setting.

Quinsigamond Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, gender, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Quinsigamond Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Diversity, inclusion, and equity are core values at Quinsigamond Community College. We are passionate about building and sustaining an inclusive, respectful, and equitable environment for all students, staff, and faculty. Every member on our college campus enriches our diversity. We support inclusion and are dedicated to ensuring equity in access to opportunities.

Quinsigamond Community College is an equal opportunity/affirmative action employer. Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply.

Successful applicants will be required to complete a Criminal Offender Record Information (CORI/SORI) request.