What are the responsibilities and job description for the Peer Support Specialist position at Quinault Wellness Center?
Quinault Wellness Center, in Aberdeen, Washington is seeking a Certified Peer Support Specialist to join our team. Do you have personal experiences with mental health and/or substance use challenges and are trained to provide support to others facing similar issues? We are looking for you to help us play a curial role in helping patients of Quinault Wellness Center navigate their recovery journey by offering hope, motivation, and practical assistance.
Quinault Wellness Center is located on the beautiful Olympic Peninsula, surrounded by the great outdoors. Locally we have many city, county, state, and federal parks. We are surrounded by an extravagant number of outdoor activities including hiking, camping, hunting, fishing, ocean beaches, lakes, rivers, bird watching and much more.
We offer our employees a wonderful benefits plan. All full-time employees are eligible for Medical, Prescription, Vision and Dental. If your plan is employee only, we will cover 100% of the premiums, you will also have the option to add dependents at an additional cost. We pay 100% of the premiums for our full-time employees for both short-term and long-term disability plans. We have a gracious employee leave program to include 14 holidays, paid annual leave and paid sick leave. We reimburse 100% of the costs of your licenses and certifications required for your position.
Essential Job Functions for the Certified Peer Specialist include but are not limited to:
- Under the supervision of a SUDP provides counseling and case management services to patients; consisting of individual, group, family, and educational services; including assessment, counseling, and aftercare services.
- Assists in establishing a course of action by exploring options and setting goals with client.
- Obtains assistance for client by referring him/her to community resources, arranging for appointments, establishing rapport with other agencies.
- Aids in the fostering of client's action or adjustment by interpreting attitudes and patterns of behavior; explaining and pointing out new options.
- Shares their own life experiences related to behavioral health, builds alliances that enhance a client’s ability to function including assisting in the development of self-advocacy and natural supports, maintenance of community living skills, and promoting socialization.
- Models’ personal responsibility, self-advocacy, and hope by drawing on one’s recovery story as appropriate.
- Maintains record of case by documenting client's situation and client's own actions.
- Complies with regulatory agencies and in-house clinical procedures and guidelines.
- Assists in the monitoring of planned actions by conducting periodic follow-up.
- Helps to build rapport with patients and their families and relay all concerns to supervisor and multidisciplinary team
- Coordinates with outside service providers including inpatient and outpatient treatment services, social security, veteran’s benefits, legal and advocacy services, and personal primary care medical and dental providers.
- Completes and files all reports in a timely manner as required by supervisor.
- Transports and/or accompanies clients and families to appointments.
- Represents the Quinault Wellness Center in a positive and professional manner when interacting with the community.
- Provides back up support for transportation department, counselors, and child watch departments.
- Performs other duties as assigned
License and Certification Requirements:
- Must be a Certified Peer Counselor (CPC) in Washington State, certified through the Health Care Authority.
- Candidate must have an active Washington State Driver’s License and have the ability to be added to our insurance plan without restrictions.
Required:
- Must be a Certified Peer Counselor (CPC) in Washington State, certified through the Health Care Authority.
- At least one year’ prior experience working for substance use disorder or similar program.
- At least one year’ prior experience working directly with children, adults, and families who have behavioral health and/or substance use disorder needs.
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Knowledge and adherence to state (RCW, WAC) and federal confidentiality regulations (42 CFR part 2). Applicants must always conduct self ethically and professionally.
- Knowledge of HIPAA and PHI requirements.
- Knowledge of common office and administrative procedures.
- Skills in active listening. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Skills in the operation of a personal computer and standard office programs and equipment.
- Ability to work in a cross-culture environment and understands the social and cultural context of the patients at the Quinault Wellness Center, understanding the role of trauma, historical, community, family, and personal experience in wellness and recovery.
- Ability to prioritize multiple tasks with frequent interruptions.
- Ability to provide excellent customer service.
- Ability to establish and maintain effective working relationships with patients, staff, and outside agencies.
Physical & Mental Requirements:
While performing these job duties, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to be able work at a computer work station during their scheduled shift. Employee is required to have in-person interaction with patients. The employee occasionally is required to stand; and stoop, kneel, crouch, or crawl.
Employees must be able to report to work on time and work their full scheduled shift.