What are the responsibilities and job description for the Enterprise Account Manager position at Quill?
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.
Opportunity to join a growing team and support an expanding customer base!
What you’ll be doing:
Opportunity to join a growing team and support an expanding customer base!
What you’ll be doing:
- Responsible for sales results for assigned book of accounts with large sales and potential (:$8-10M ). Acquire new business and grow sales as well as manage current customer base.
- Responsible for mapping accounts and identify core and specialty category opportunities.
- Create and maintain a solid understanding of accounts, build strategic growth plans, and identify new opportunities for growth opportunities, and Business Development and specialty category opportunities.
- Prioritize your account portfolio to gain a solid understanding of accounts, build strategic growth plans and identify new opportunities for resource deployment.
- Utilize enablement tools on a regular basis to keep customer data updated, manage a healthy pipeline and advance opportunities as they progress.
- Know your products, customers and vertical markets.
- Utilize Salesforce on a regular basis.
- Sales strategies will be executed through phone, social selling, email/digital and on-site visits.
- Leverage sales methodologies to retain and grow customer base.
- Ability to interface at customer’s most senior levels
- Strong ability to develop and deliver presentations
- Consultative selling, solutions selling, insight selling, negotiation
- Strong business, financial, operations and technology acumen
- Ability to analyze customer data, business, and industry trends to create tailored solutions for customers based upon Quill's value proposition
- Ability to function independently with minimal daily supervision
- Creative and cognitive thinking ability
- Excellent oral and written communication skill
- High School Diploma or GED
- 3 years sales experience in Account Management and/or Business Development
- Must have the availability to travel (up to 4x per year)
- Proficient computer skills and knowledge of Microsoft Office
- Prior experience working with large complex accounts
- Had responsibility for a sales quota and a track record of exceeding quota
- Managed a complex deal shaping from start to finish
- Experience with business-to-business sales process
- Had responsibility to retain and grow accounts
- Inclusive culture with associate-led Business Resource Groups
- 112 Hours of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
