What are the responsibilities and job description for the Billing & Administrative Assistant position at Quickly Locksmith?
About the Role
We’re looking for a detail-driven Billing & Compliance Assistant to help us stay on top of open invoices, documentation, and internal follow-ups. You will work directly with management to close overdue accounts, verify job details, and keep our internal systems accurate and up to date. This is an operations-heavy role that requires discipline, clear communication, and a strong sense of accountability.
Key Responsibilities
- Track and follow up on open invoices (calls, emails, system updates)
- Verify job notes, pricing, and supporting documentation before closing invoices
- Ensure all required photos, signatures, and compliance records are attached to each job
- Communicate with technicians to resolve missing information
- Update CRM and billing systems with accurate data
- Escalate problematic or overdue accounts to management
- Maintain organized records for audits, disputes, and internal reporting
- Assist with general office operations as needed
Requirements
- Strong attention to detail and accuracy
- Reliable, consistent, and comfortable owning follow-up tasks
- Clear phone and email communication skills
- Ability to work independently and prioritize workload
- Familiarity with basic office software (Google Workspace, Excel, etc.)
- Experience in billing, admin, or compliance is a plus but not required — we will train the right person
- English (Fluent) Spanish Speaker Preferred (Bilingual)
What We Offer
- Stable Monday–Thursday schedule
- On-site training and support
- Growth potential within operations and management
- A straightforward work environment
Pay: $14.00 - $16.00 per hour
Expected hours: 32 per week
- Work Location: In person
Salary : $12 - $16