What are the responsibilities and job description for the Field Applications Engineer position at QuickLogic Corporation?
Join QuickLogic, a leader in eFPGA and programmable logic solutions, and help power innovation across Aerospace, Defense, 5G, Industrial, and Automotive applications.
As a Field Applications Engineer, you’ll be the bridge between our customers and technology -- helping them succeed with our cutting-edge eFPGA IP and FPGA solutions, leading technical engagements, and influencing our product roadmap. If you’re passionate about solving complex problems, working with top-tier tech, and making an impact, we’d love to meet you!
Field Applications Engineer, Programmable Logic (FPGA/eFPGA) Solutions
Location: Flexible within the Continental USA
QuickLogic is the industry-leading provider of reconfigurable computing solutions with anti-fuse and radiation hardened FPGAs and licensable eFPGA IP.
We are enabling programmable logic (discrete FPGAs and eFPGA IP) adoption across markets such as Aerospace/Defense, 5G, computational storage, Smart NIC, Industrial, Automotive and other applications. For these applications, power and performance are key, and you will be ensuring customers are successful in deploying their RTL/FPGA designs into our programmable logic solutions, from our FPGA User Tools Software to FPGA Devices/IP. You will have the exciting opportunity to become the lead technical interface for current engagements across the Defense Industrial Base for our industry-first Strategic Radiation Hardened FPGA that is coming out of fab shortly, as well as our eFPGA Hard IP cores across multiple advanced process technologies. You are technically strong and can effectively work our internal Engineering (eFPGA Generator, Device and User Tools) Teams.
You will collaborate with the Sales & Marketing team to identify and understand our customers’ technical and business challenges. This includes developing appropriate strategies and solutions for customers, leveraging our expertise. You will understand customers' problems and educate them on how our solutions can help. Ensure a successful customers evaluation (with support of R&D teams as needed) relative to their requirements. You will influence the product development roadmap by communicating customer needs clearly within our organization. You will support the engagements via onsite and remote technical interactions, provide demos, support and qualify evaluations, resolve technical problems, addressing competitive challenges, and regularly communicate status during the engagements. After adoption, you will also continue to support customer issues as they arise and manage as well as write collateral such as quick-start guides, cookbooks, FAQs, etc., that will lower the support cost for both pre and post sales.
- Pre-sales activity: Participation in technical benchmarks, technical presentations and demos to articulate the superiority of our solution, onsite and remote technical interactions. Assist in preparation of demos, which may require C , RTL and FPGA environments. Analysis of RTL and EDIF provided by customers for qualification, power, and performance using our full set of software tools.
- Post-sales support: Support customers as issues arise. Be the first line of defense to debug their issues and coordinate with R&D. Collateral creation to share the expertise of both the industry and product to customers
- Product Management: Driving product improvements by bringing customer input into the organization. Initiate and manage multiple proof of concepts. Align on Sales and Marketing priorities. Define workflows and best practices. Produce customer and internal documentation (requirements, specifications, and test plans).
- Travel: Must be willing to travel one or sometimes two weeks per month to our North American customers.
The job will provide skillset growth into customer relationship management.
- Proficiency in Verilog RTL, VHDL, System Verilog, Simulink and FPGA tool flows such as Synplify, Vivado, Quartus, or Libero
- Ability to problem-solve creatively to complete complex assignments
- Board-level FPGA design/debug experience
- Excellent interpersonal and communication skills; both internally and externally
- Positive Customer Interaction
- Willingness to both learn and teach
- Willing to travel ~25% of the time
- Experience as an FPGA application engineer and with Intel/Xilinx/Microchip FPGAs highly preferred
- Experience as an SoC, MCU or ASIC designer
- C and Python experience is a plus
- 3-5 years of Customer Support Experience
- Technical Papers, Presentations, and Articles written
- Experience working with Aerospace/Defense, Signal Processing, Communications, Networking, Computing, Storage Applications is helpful
The candidate must have US Citizenship