What are the responsibilities and job description for the Team Member position at Quick Quack Car Wash?
Job Details
Description
Essential Duties and Responsibilities:
Person will work outside in a loud environment due to car wash equipment. The person will be in constant motion and will have physical activities, such as lifting (0-50 lbs.), bending, reaching and stooping.
Description
Essential Duties and Responsibilities:
- Greets customers as they enter the location.
- Maintains awareness of services provided by Quick Quack Car Wash
- Explains services provided by Quick Quack Car Wash to customers.
- Assists customers with questions or price discrepancies.
- Ensures accurate transactions by balancing cash register at the beginning and end of shift, and sales at the end of shift.
- Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary.
- Holds advertising signs and performs other marketing related functions.
- Properly uses sales membership pitch when interacting with new customers.
- Sells additional services and vending items by recognizing opportunities and benefits to the customer.
- Accurately and efficiently completes sales transactions and maintains proper cash accountabilities at POS registers.
- Stocks and maintains merchandise in vending cart.
- Maintains housekeeping and maintenance responsibilities (driveways, restrooms, and car wash)
- Explains car wash entry procedure to customers and follows exact car loading and "prepping" procedures, ensuring employee and/or customer safety is not jeopardized.
- Performs other duties as assigned.
- Excellent customer service skills.
- Must be able to smile and maintain a clean appearance as per the dress and grooming standards
- Strong verbal communication skills.
- Must be able to read, count, and write accurately
- Must be able to work various hours, weekends, and holidays
- Ability to perform repetitive movements over long periods of time.
- High school diploma or equivalent preferred
- Prolonged periods standing and working on cash register or related equipment.
- Must be able to lift up to 15 pounds at times.
Person will work outside in a loud environment due to car wash equipment. The person will be in constant motion and will have physical activities, such as lifting (0-50 lbs.), bending, reaching and stooping.