What are the responsibilities and job description for the Assistant Store Leader position at Quick Quack Car Wash?
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- Greets customers as they enter the location.
- Assist Store Leader with hiring and training new Team Members.
- Assist with coordinating the day-to-day workflow of subordinate Team Members in the operation; supports Team by providing direction.
- Assists the Store Leader with employment actions, including discipline and termination of Team Members in accordance with company policy.
- Monitors the store level of performance, identifying and facilitating opportunities to increase productivity and efficiency.
- Coordinates with the Store Leader, assisting in the in leadership of safety meetings, team building events and other projects.
- Assists customers with questions or price discrepancies.
- Properly uses sales membership pitch when interacting with new customers. Enforces the proper use of sales pitch with the Team.
- Explains services provided by Quick Quack Car Wash and sells additional services and vending items by recognizing opportunities and benefits to the customer.
- Accurately and efficiently completes sales transactions and maintains proper cash accountabilities at POS registers.
- Maintains housekeeping and maintenance responsibilities (driveways, restrooms, and car wash)
- Explains car wash entry procedure to customers and follows exact car loading and "prepping" procedures, ensuring employee and/or customer safety is not jeopardized.
- Performs other duties as assigned.
- Excellent customer service skills.
- Excellent time management skills with the ability to assign and delegate tasks.
- Must be able to lift up to 15 pounds at times.
- Strong leadership and communication skills
- Smile and maintain a clean appearance as per the dress and grooming standards
- Ability to read, count, and write accurately
- Ability to work various hours, weekends, and holidays
- High school diploma or equivalent preferred
- Ability to perform repetitive movements over long periods of time.
- Prolonged periods standing and working on cash register or related equipment.
Salary : $23