What are the responsibilities and job description for the Program Supervisor of Direct Support Services (Adult Residential Services-ODP) position at QUICK CARE HOMES?
Program Supervisor
- Effective communication with current Program Director/Program Specialist, HR Manager and all Managing parties on regulatory duties of the position. As all Owners and directors.
- Responsible for supervising and overseeing of all HOUSE MANAGERS
- and DSP.
- Receiving and Reviewing all Weekly checklist from HOUSE MANAGERS
- Responsible for onsite monitoring’s of individual homes for cleanliness, ETC (unannounced POP UPS)
- Responsible for making sure all staff are in compliance with individual goals/ and information in the ISP are being followed and adhered to base on the Chapter 6400 Regulations
- Monitoring staff for effectiveness and professionalism
- Works with Program Specialist and HOUSE MANAGERS
- to assures completion of consumer appointments in compliance to the Chapter 6400 Regulations which includes the following:
- Relay info to HOUSE MANAGERS and Direct care staff as needed.
- Communicates with consumer’s family on a monthly basis to give updates, etc.
- Work closely with Program Director and other management to schedule meetings and trainings for direct care staff for shifts and problems solve issues that arise.
- Consistently organize Staff and consumer issues. I.e., time off requests, questions, changes in schedule and/or availability, concerns. (Only as emergency backup if necessary)
- Utilize management system to monitor staff for on-time daily medication administrations in the EXTENDED REACH system and enters missed dosages in EIM as a reportable incident
- Effectively and accurately communicate with Direct care staff, HOUSE MANAGERS
- , clients/families, case managers, and office staff, managers and directors
- Assume responsibilities when a HOUSE MANAGERS
- member is absent for a period of time.
- Attends ISP review meetings as necessary
- Assures completion of task designated to HOUSE MANAGERS
- on a monthly basis and issues disciplinary action as necessary.
- Ensure all state and federal rules and regulations are strictly adhered to
- On-call responsibilities as secondary backup to house leads
- Mandated reporting and compliance with policy and Procedures of the Chapter 6400 regulations
- Ensures and check to MARs are accurate and completed at the end of each month
- Other projects/duties as assigned by administration
- Responsible for maintaining the goals and reflecting the progress, regression in monthly and quarterlies]
- Keeps track of consumers attendance of day programs/ employment
- Creates Monthly Meal Menus
- Frequently, visits the homes to get to know clients they serve
- Attends all scheduled trainings
- Participates in all agency Licensure Inspections including QA & I
- Creates monthly activity schedules for Individuals