What are the responsibilities and job description for the HRIS Specialist position at Questpro?
Location: Frisco, Texas (On-Site 5 days/week) | Full-Time
We are recruiting on behalf of a growing, dealer-centric advisory firm delivering comprehensive solutions across Finance & Insurance (F&I), Property & Casualty (P&C), and Employee Benefits to automotive dealership groups nationwide. This is a high-accountability, high-impact role where your work directly affects employees' access to coverage.
Our client is seeking a highly skilled HRIS Specialist to own and operate their benefits administration technology across a growing portfolio of dealer clients. You will configure and manage Employee Navigator, maintain carrier EDI connectivity, support payroll integrations, and ensure accurate enrollment and billing operations. You will partner closely with Account Management and Marketing to deliver a seamless client experience.
Responsibilities Include, But Are Not Limited To
Employee Navigator Administration
Core Experience (Required)
What Sets This Role Apart
Employee Navigator is the backbone of this organization's service model. This role requires deep platform expertise — not basic usage. The ideal candidate can:
Our client operates out of a premier office building at HALL Park in Frisco, Texas — one of North Texas's most dynamic mixed-use campuses. While the office serves as the primary workspace, they offer flexibility to work from home when personal needs arise. The campus features fitness centers, walking trails, on-site dining, EV charging, car care services, and 24/7 security.
The culture is people-first and performance-driven, with high standards, mutual respect, and a collaborative environment where ideas matter more than titles. Leadership is accessible, feedback is constructive, and contributions are recognized.
We are recruiting on behalf of a growing, dealer-centric advisory firm delivering comprehensive solutions across Finance & Insurance (F&I), Property & Casualty (P&C), and Employee Benefits to automotive dealership groups nationwide. This is a high-accountability, high-impact role where your work directly affects employees' access to coverage.
Our client is seeking a highly skilled HRIS Specialist to own and operate their benefits administration technology across a growing portfolio of dealer clients. You will configure and manage Employee Navigator, maintain carrier EDI connectivity, support payroll integrations, and ensure accurate enrollment and billing operations. You will partner closely with Account Management and Marketing to deliver a seamless client experience.
Responsibilities Include, But Are Not Limited To
Employee Navigator Administration
- Configure and maintain Employee Navigator across all client groups (plan design, eligibility rules, open enrollment, portal setup)
- Manage employee lifecycle events: new hires, terminations, life events, and COBRA triggers within defined SLAs
- Serve as internal subject matter expert; train internal teams and client HR contacts
- Manage and monitor EDI/API connections across medical, dental, vision, life, and disability carriers
- Resolve file rejections and eligibility discrepancies within one business day
- Maintain accurate eligibility data across 400 carrier connections
- Support onboarding and validation of new carrier integrations
- Build and maintain benefit deduction integrations with payroll platforms (ADP, UKG, Paylocity, Reynolds & Reynolds, CDK)
- Troubleshoot data sync issues and coordinate resolution with client payroll teams
- Generate and reconcile monthly invoices against enrollment data
- Process retroactive adjustments and resolve discrepancies
- Partner with internal teams on collections and vendor payments
Core Experience (Required)
- 3 years of hands-on Employee Navigator administration in a broker or multi-employer environment
- 2 years managing carrier EDI (834) connections and resolving eligibility errors
- Experience integrating benefits with at least one payroll platform (ADP Workforce Now, UKG, or Paylocity)
- Working knowledge of ACA, ERISA, COBRA, and HIPAA in a group health context
- Experience administering benefits for employers with 50–500 employees
- Strong understanding of EDI 834/820 file structures and carrier connectivity workflows
- Proficiency in Excel for auditing, reconciliation, and billing validation
- Clear, proactive written communication with audit-ready documentation standards
- Experience with Reynolds & Reynolds or CDK payroll platforms
- Familiarity with PlanYear or similar decision support tools
- Salesforce or CRM experience
What Sets This Role Apart
Employee Navigator is the backbone of this organization's service model. This role requires deep platform expertise — not basic usage. The ideal candidate can:
- Manage multi-employer broker accounts at scale
- Build and execute open enrollment campaigns end-to-end
- Troubleshoot EDI and eligibility issues independently
- Configure payroll integrations and ACA workflows
Our client operates out of a premier office building at HALL Park in Frisco, Texas — one of North Texas's most dynamic mixed-use campuses. While the office serves as the primary workspace, they offer flexibility to work from home when personal needs arise. The campus features fitness centers, walking trails, on-site dining, EV charging, car care services, and 24/7 security.
The culture is people-first and performance-driven, with high standards, mutual respect, and a collaborative environment where ideas matter more than titles. Leadership is accessible, feedback is constructive, and contributions are recognized.