Marketing Intelligence Specialist

MARKETING INTELLIGENCE SPECIALIST

Quest International | Marketing Department
Location / Work Arrangement: 60 Parker Irvine, CA 92618
Pay: $28.00 per hour / $58,240 annualized compensation
Job Type: Temp-to-Hire | Salary Non-Exempt
Bonus: N/A
Commission: N/A
Mandatory Test: No

DO NOT APPLY UNLESS YOU CAN MEET THESE REQUIREMENTS

This role requires someone who is comfortable with structured prospect research, outbound outreach, CRM documentation, and KPI-driven follow-up.

Candidates should be able to:

• Conduct outbound outreach by phone, email, LinkedIn, and CRM or AI-assisted workflows
• Work in a KPI-driven outreach environment tied to calls, conversations, qualified appointments, CRM notes, and market insights
• Research, source, and prioritize prospect leads based on campaign goals and target account criteria
• Document outreach activity, call outcomes, customer feedback, objections, follow-up needs, and prospect interest accurately
• Support appointment-setting and clean handoffs to Business Development
• Communicate clearly with Marketing, Business Development, Sales, Service, Operations, and leadership
• Manage multiple campaigns, lead lists, follow-ups, and internal requests at the same time

WHY YOU’LL LIKE THIS ROLE

This is a strong fit for someone who enjoys research, outreach, customer insight, and structured documentation. You will help Marketing identify business opportunities, understand customer needs, improve outreach workflows, and support AI-enabled campaign development.

This is not a passive marketing role. It requires phone work, follow-up discipline, CRM accuracy, and comfort reaching out to business contacts.

WHAT YOU’LL DO

• Support Marketing’s market intelligence, customer insight, and AI-enabled outreach efforts
• Conduct outbound outreach by phone, email, LinkedIn, CRM tools, and AI-assisted workflows
• Research companies, contacts, customer needs, business triggers, pain points, and market trends
• Source and prioritize prospect leads based on campaign goals and Marketing direction
• Schedule qualified appointments for Business Development
• Document call outcomes, customer feedback, prospect interest, objections, and follow-up needs in CRM/internal systems
• Support outreach scripting, messaging frameworks, AI prompt development, workflow testing, and campaign improvement
• Share useful market intelligence with Marketing, Business Development, Sales, Service, Operations, and leadership
• Maintain strong organization, follow-up discipline, communication, accountability, and data accuracy

WHAT YOU BRING

• 3 years of experience in marketing operations, customer operations, business analysis, sales operations, market research, business outreach, or a related intelligence-focused role
• Experience conducting outbound outreach through phone, email, LinkedIn, CRM tools, or AI-assisted workflows
• Strong phone communication skills and comfort with live conversations, follow-up, and appointment-setting activity
• Experience researching and prioritizing prospect leads based on target account criteria or campaign goals
• Ability to identify and document customer needs, pain points, business triggers, demand signals, market themes, and outreach results
• Experience using CRM platforms, lead-management systems, structured notes, or similar documentation tools
• Strong written and verbal communication skills
• Strong attention to detail, organization, follow-up discipline, and data accuracy
• Ability to support scripts, messaging frameworks, AI prompts, workflow testing, and outreach process improvement
• Comfort working in a KPI-driven environment

THIS ROLE IS NOT A MATCH IF YOUR BACKGROUND IS MAINLY

• General marketing content only, with no outreach, lead research, CRM, or customer/prospect communication experience
• Social media only, with no structured business outreach or lead documentation
• Customer service only, with no prospect research, campaign support, CRM, or business-outreach alignment
• Sales only, with no documentation discipline, market intelligence, or campaign insight work
• Administrative work only, with no customer insight, outreach, CRM, or lead-management responsibility

PREFERRED EXPERIENCE

• Automation platforms, analytics tools, workflow systems, AI-enabled tools, or reporting dashboards
• AI workflow setup, quality assurance, prompt testing, operational tuning, or outreach process improvement
• Call scripts, email messaging, LinkedIn outreach, talk tracks, messaging frameworks, or campaign sequences
• Regulated, ISO-certified, medical device, healthcare, manufacturing, technical service, or quality-driven environments
• Market feedback summaries, engagement reports, demand-signal reports, or internal insight updates
• Customer service campaigns, follow-up outreach, end-user communication, or service-related customer contact
• Cross-functional work with Marketing, Business Development, Sales, Service, Operations, and leadership

COMPENSATION AND BENEFITS

• Pay Rate: $28.00 per hour
• Annualized Compensation: $58,240
• Overtime: Overtime eligible where applicable based on business need and applicable wage-and-hour requirements
• Benefits: Competitive Medical, Dental, and Vision benefits for full-time employees
• Additional Benefits: 401K, Life Insurance, and other supplemental insurance options where applicable
• Employment Type: Temp-to-Hire, Salary Non-Exempt

HIRING PROCESS

• Resume review
• Employment application review
• Phone or virtual recruiter screen
• Hiring manager review
• Interview process with Marketing / leadership as applicable
• Background check and other required pre-employment steps

EQUAL OPPORTUNITY EMPLOYER

Quest International is an Equal Opportunity Employer. Qualified applicants with criminal histories will be considered in a manner consistent with applicable federal, state, and local laws.